Original listing text, shown exactly as published by the company.
Key Responsibilities
Product-Led Revenue Growth
- Own commercial growth across strategic accounts, with a focus on increasing usage, expanding contracts, and growing long-term account value.
- Partner with customers already engaging with the platform to drive activation, retention, and expansion.
- Identify opportunities for increased product adoption across teams, workflows, and use cases.
- Structure pilots, proofs of concept, renewals, and expansion opportunities.
- Translate customer usage signals into actionable revenue opportunities.
Customer Engagement & Solutions
- Lead customer discovery conversations to understand workflows, pain points, and business goals.
- Demo and iterate with customers directly in the product.
- Translate AI/GenAI capabilities into clear business value and ROI-driven outcomes.
- Act as a trusted advisor to customers across creative, marketing, growth, and operational teams.
GTM Strategy & Scale
- Help refine Higgsfield’s enterprise GTM motion as the company scales.
- Partner cross-functionally with Product, Engineering, Marketing, and Leadership teams.
- Surface customer insights, product feedback, and market trends to improve adoption and expansion.
- Bring operational structure to account management, forecasting, and revenue tracking.
Knowledge, Skills, and Qualifications
- 8+ years of experience in GTM, account management, growth, customer success, enterprise sales, or solutions engineering roles.
- Strong track record of growing customer contracts within SaaS, PLG, usage-based, or AI-native companies.
- Experience at a PLG-first, API-first, or credit-based GenAI company strongly preferred.
- Experience managing expansion motions tied to product usage, credits, seats, or workflow adoption.
- Strong customer discovery, presentation, negotiation, and closing skills.
- Ability to communicate complex AI products to both technical and non-technical stakeholders.
- Highly operational and comfortable working cross-functionally in fast-paced startup environments.
- Strong analytical mindset with the ability to leverage usage data and customer insights to drive growth.
