Original listing text, shown exactly as published by the company.
What You'll Do
- Own Salesforce as the engineering system of record for revenue: data model, custom objects and fields, flows and automation, validation rules, field governance, and access control. Salesforce is the source of truth — everything else flows into or out of it.
- Own HubSpot as the marketing system for campaigns and lead gen, and own the HubSpot-Salesforce sync — ensuring leads, contacts, and engagement signals flow accurately from Marketing into the revenue pipeline without drift or silent failures.
- Build and maintain integrations across the GTM stack (Salesforce, HubSpot, Gong, Clay, Common Room, billing platform, and more) — ensuring data, engagement signals, and activity flow accurately without silent failures.
- Own the data flow from GTM systems to the central Data Platform, partnering with the GTM Analytics Engineer to ensure accuracy, lineage, and security at every step.
- Build, deploy, and extend agentic workflows: AI agents that consume GTM data, surface actionable signals, and automate operations that used to require a human — as part of LiveKit's Data and Business Systems Platform.
- Build and maintain observability for critical GTM systems: dashboards, alerts, and runbooks so you know when something is wrong before Sales or Marketing does.
- Implement proper change management across both CRMs: code changes go through review, config changes are documented, rollback paths exist.
- Partner with SalesOps and Marketing to ensure both GTM orgs can work effectively in their respective systems — your job is keeping the foundation trustworthy and accessible, not being a ticket queue.
- Partner with the Billing Systems Engineer on CPQ-to-Billing workflows — ensuring the closed-won-to-billing handoff is automated and accurate.
Who You Are
- Deep, hands-on Salesforce expertise — you understand the data model, have built complex flows and automation, and you think about it as an engineering system, not an admin tool. This is the primary bar.
- Solid HubSpot experience in a marketing context — you've owned or operated it for campaigns and lead gen, and you've managed the HubSpot-Salesforce sync, including what breaks and why.
- Proven integration engineering experience — you've built and owned integrations using APIs, webhooks, and event streams, and you've handled what happens when they break silently.
- Code-first mindset — scripting, APIs, and CLI over UI when it's the right call. You have concrete examples of using code to solve GTM operational problems and you can speak to the judgment behind when you reached for it.
- Agentic workflow experience, in code — you've built or extended AI agent workflows that act on GTM data. Not "we used AI tools" but actually designed and deployed agents in code: prompts, tool calls, orchestration logic, and the guardrails that make them safe to run autonomously.
- Strong change management practices — you've managed deployments in live systems where a mistake breaks active deals or campaigns.
- Comfortable partnering with Sales and Marketing stakeholders directly — fluent in both worlds, able to translate their needs into system requirements without becoming a bottleneck.
Nice to Have
- Salesforce CPQ: approvals, order forms, discounting rules, and the closed-won-to-billing path.
- SQL and data modeling fluency; familiarity with a warehouse-centric stack (BigQuery, Snowflake, dbt, reverse ETL).
- Experience with billing platforms (Stripe, Zuora, Maxio) and the handoffs between GTM systems and billing.
- In those school group projects, you did most of the work (:sigh:).
Our Commitment to You
- An opportunity to build something truly impactful to the world
- Contribute to open source alongside world-class engineers
- Competitive salary and equity package
- Health, dental, and vision benefits
- Flexible vacation policy
LiveKit is an equal opportunity employer and does not discriminate on the basis of any characteristic protected by applicable law. If you require a reasonable accommodation during the application or interview process, please contact recruiting@livekit.io.
