Original listing text, shown exactly as published by the company.
Key Responsibilities
Partner strategy & identification
- Own Capi's banking partner roadmap across entities, corridors, currencies and use cases — ensuring our customers can access the financial services they need, and proactively closing gaps before they become operational constraints
- Lead market intelligence on the partner landscape: who is opening up, who is de-risking, who has the reach and risk appetite we need
- Build the business case for new partner additions and advise leadership on portfolio-level resilience, redundancy, and sequencing trade-offs
- Act as the central point of authority on banking partnerships across the organisation
- Drive banking enablement for cross-functional initiatives with banking dependencies — including product launches such as card programmes or virtual IBANs
- Provide leadership with clear, decision-ready reporting: partner status, risk flags, pipeline, and strategic recommendationsOnboarding & due diligence
- Own end-to-end bank onboarding from first engagement to go-live: due diligence, KYB, legal review, compliance approvals, and technical readiness
- Coordinate Legal, Compliance, Product, Treasury and Operations across every milestone, keeping dependencies visible and decisions moving
- Represent Capi in bank-facing due diligence, compliance reviews, and contract negotiations throughout the onboarding process
Onboarding & due diligence
- Own end-to-end bank onboarding from first engagement to go-live: due diligence, KYB, legal review, compliance approvals, and technical readiness
- Coordinate Legal, Compliance, Product, Treasury and Operations across every milestone, keeping dependencies visible and decisions moving
- Represent Capi in bank-facing due diligence, compliance reviews, and contract negotiations throughout the onboarding process
Go-live & operational readiness
- Drive readiness validation, testing coordination, access provisioning, and SOP execution
- Define and lead go-live planning with clearly owned checkpoints and clean handovers to BAU
- Ensure every new partner enters BAU with the documentation, escalation paths, and SLA framework in place to perform
Relationship management & performance
- Own the post–go-live health of banking relationships: SLA tracking, incident management, escalation handling
- Build deep relationships with counterparts at banks — at the relationship, compliance, and operational levels
- Anticipate and manage risks to relationship continuity, including regulatory changes, policy shifts, and de-risking signals
- Identify and act on opportunities to expand the scope, volume, or value of existing partnerships
About you
- 8+ years in banking partnerships, financial infrastructure, treasury, or fintech operations
- Direct experience managing relationships with tier 1 banks, fintechs, etc.
- Deep familiarity with cross-border payment infrastructure: SEPA, SWIFT, correspondent banking, FX
- Proven track record owning complex, multi-stakeholder processes end-to-end — from strategy through execution
- Exceptional stakeholder management: credible externally at senior level, trusted internally across Legal, Compliance, Product, Treasury and Operations
- Clear, precise communicator — written and verbal — with the ability to distill complexity into decisions
- Comfortable with ambiguity and experienced at building structure in fast-moving environments
Nice-to-haves
- Familiarity with stablecoin payment rails would be a plus
- Proficiency in Mandarin or French would be a plus
Additional Information
- This is a full-time position with competitive salary, share options, and benefits
- This is a hybrid position; we are in the office 3 days per week (Tues - Thurs)
- Start date: Q2 or Q3 2026 - we know people will have notice periods, and can adjust as needed
Capi is an equal opportunity employer and welcomes candidates from diverse backgrounds. We’re all about building a diverse, inclusive team at Capi. Whoever you are, we’d love to hear from you. If there’s anything you need to make the interview process easier—whether it’s accessibility support, a different format, or just a heads-up about what to expect—just let us know, we’re happy to help.
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- Startups UK Top 100 (No. 24)…
