Original listing text, shown exactly as published by the company.
Key Responsibilities
TEAM MANAGEMENT AND DELIVERY
- lead the day-to-day management of the legal team, including workload allocation, matter triage, prioritisation and tracking;
- own the UK, Prague and India operating model, including handoff discipline, escalation rules and cross-border coordination;
- provide people management for the team, including regular one-to-ones, coaching, performance monitoring and development; and
- act as the first escalation point for the team, resolving matters at the appropriate level and escalating only genuinely strategic matters to the General Counsel.
STAKEHOLDER SERVICE
- own stakeholder service delivery, including response standards, communication discipline and adherence to agreed service levels;
- maintain clear ownership of matters so that business stakeholders always know who is responsible for their request; and
- build and sustain effective working relationships with business unit leads across Sales, Marketing, Professional Services, Finance and HR.
EXTERNAL COUNSEL AND COST CONTROL
- manage and oversee external counsel spend, including instruction, oversight and cost management; and
- operate a clear mandate and approval framework for matters referred externally, reducing unmanaged outsourcing.
OPERATING DISCIPLINE AND IMPROVEMENT
- own the matter tracker and feed the function's KPI dashboard, managing the team to agreed standards of responsiveness, quality and backlog health;
- implement and maintain intake standards, service tiers and triage rules;
- drive process improvements, template standardisation and legal operations discipline; and
- execute legal risk controls, identify emerging risks and escalate them appropriately.
Candidate profile - QUALIFICATIONS AND EXPERIENCE
- a qualified lawyer (England and Wales, or an equivalent jurisdiction) with substantial post-qualification experience, including in-house experience;
- a strong commercial and technology background, ideally gained in a software, SaaS or technology business;
- proven experience managing a legal team, ideally across more than one location or jurisdiction; and
- demonstrable experience of managing external counsel and controlling legal spend.
SKILLS AND ATTRIBUTES
- a practical, commercially minded operator who can bring structure and discipline to a busy function;
- strong people-management and coaching skills, with the ability to develop and motivate a dispersed team;
- excellent prioritisation, organisation and stakeholder-management skills;
- comfort working in a fast-paced, private equity-backed environment undergoing change; and
- a delivery focus, with the judgement to know what to handle, what to delegate and what to escalate.
What Success Looks Like
- a functioning intake and triage model, with every matter carrying a named owner and deadline;
- consistent adherence to agreed service standards and a measurable reduction in escalations reaching the General Counsel;
- a clearer, more accountable UK, Prague and India operating model with disciplined handoffs;
- controlled and well-governed external counsel spend; and
- a legal team that is better managed, better supported and more trusted by the business.
Compensation and Process
- Salary: competitive, [salary range to be confirmed with HR].
- Process: this role is being advertised externally. Initial candidate conversations will be held with the Interim General Counsel, with strong candidates progressing to a further stage with the CFO/COO and HR.
