Original listing text, shown exactly as published by the company.
THE ROLE
Baseten's legal function is built to scale with the business without scaling headcount linearly — through playbooks, templates, automation, and AI-assisted workflows that let a small team move at the company's speed. We're hiring a Head of Legal Operations to own and build that engine.
This is a senior, hands-on operations role for someone who has run legal ops inside a high-growth technology company and knows how to turn a lean legal team into a force multiplier. You'll own the systems — CLM, intake and triage, knowledge management, reporting, outside counsel, and budget — and you'll push the frontier on legal tooling and AI, building on the agentic, Slack-driven intake and contract-automation infrastructure the function already runs. Your center of gravity is building and running the legal team's operating system.
RESPONSIBILITIES
- Own the legal side of contract lifecycle management — intake, routing, templates, repository, and reporting — in close coordination with RevOps and Sales Ops, whose Order Form, CPQ, and contract-management systems the legal workflow flows from
- Partner with RevOps and Sales Ops as the legal lead on Order Form, CPQ, and contract-management decisions, stepping in to drive these cross-functional workstreams on the CLO's behalf
- Design and run the legal intake and triage workflow (today, a Slack-based, human-in-the-loop pipeline), continuously improving how requests are classified, drafted, reviewed, and closed
- Lead legal-technology and AI strategy with a bias toward building over buying: design and build AI-assisted and agentic workflows (e.g., Claude Cowork) before reaching for off-the-shelf tools, while bringing sharp vendor-selection judgment to the systems worth buying
- Build the data and reporting layer — cycle times, deal volume, risk snapshots, program health — that gives the CLO and leadership a clear line of sight
- Own knowledge management: keep playbooks, briefs, and templates current, versioned, and findable, and make them the source of truth for the team and the business
- Manage outside counsel operations and the legal budget — panel management, engagement, spend tracking, matter management — with an eye on scope and cost
- Build and run the operational cadences (intake SLAs, approval gates, cross-functional handoffs with Sales, Finance, and Security) that keep the function fast and accountable
- Partner with the CLO to design the operating model as the team grows toward IPO, and own program management of legal initiatives end to end
- May assist on M&A and other strategic or one-off transactions as needed — e.g., diligence, data-room, and integration operations
REQUIREMENTS
- 7+ years in legal operations at a high-growth technology company, including ownership of a legal-ops program (not just supporting one)
- Deep hands-on experience with CLM systems and legal tooling — selection, implementation, and day-to-day operation
- Track record of building process and workflow that measurably reduced cycle time or cost in a lean legal environment
- Fluency with data and reporting — you can build the dashboards and metrics leadership actually uses
- Strong cross-functional operator who can work across Legal, RevOps, Sales Ops, Finance, Security, and IT and drive adoption
- Clear, direct communicator who can translate operational design into something the team will actually use
- Fluency — or a clear path to fluency — in building and managing agentic AI workflows (e.g., Claude Cowork), with a bias toward building over buying and the judgment to know when to buy
- The ability to learn, build, and master AI tooling and systems to self-serve and operate at breakneck speed
- A desire to become a recognized thought leader in legal operations and to help define what a modern, AI-native legal-ops function looks like
NICE TO HAVE
- Experience at an AI, developer-infrastructure, or high-velocity SaaS company
- Hands-on experience with AI-assisted legal tools and an interest in agentic / automated legal workflows
- Outside-counsel management, legal spend / budget, or matter-management program ownership
- Experience standing up a legal-ops function from an early stage
- CLOC or comparable legal-ops community involvement
