Head of People Ops

What you'll be doing

• Lead the optimization and delivery of People processes and policies across the entire employee lifecycle.
• Introduce AI-enabled efficiencies that help managers and employees get faster, clearer, and more accurate support.
• Ensure consistent, compliant people practices across all regions where we operate.
• Develop and maintain clear, accessible documentation, guides, and resources for employees and managers.
• Partner with People Business Partners, Talent Acquisition, and Finance to ensure smooth coordination and alignment across people processes.
• Support the rollout of local programs such as onboarding, performance cycles, policy updates, and employee communications.
• Manage employee benefits programs, ensuring competitiveness, accuracy, and a smooth experience for employees during enrollment, changes, and inquiries.
• Oversee U.S.-specific People Operations tasks, including compliance requirements, employment documentation, and coordination of state-by-state regulations.
• Elevate the employee experience by identifying friction points and implementing scalable, people-first solutions.
• Build and implement an AI roadmap that transforms the overall people experience.

What you need to have

• Bachelor’s degree in Human Resources, Business, Operations, or a related field.
• 5–7+ years of experience in People Operations, HR Operations, or a similar operational HR role.
• Experience managing or administering employee benefits programs, with a focus on accuracy and employee support.
• Familiarity with U.S. People Operations requirements, including employment regulations, documentation, and state-by-state compliance basics.
• Strong understanding of core HR processes, compliance requirements, and people practices.
• Demonstrated ability to streamline and improve processes as an organization grows.
• Strong communication and stakeholder management skills with the ability to bring clarity to complex topics.
• Comfort working in a fast-paced, evolving environment with shifting priorities.
• An “AI-native” mindset, with enthusiasm for integrating intelligent tools into everyday workflows.
• Strong understanding of People Operations systems and tools, with the ability to navigate and optimize them as the organization grows.

To ensure you feel good solving a big Human problem, we offer

• A stimulating, fast-paced environment with lots of room for creativity
• A bright future at a promising high-tech startup company
• Career development and growth, with a competitive salary
• The opportunity to work with a talented team and to add real value to an innovative solution with the potential to change the future of healthcare
• A flexible environment where you can control your hours (remotely) with unlimited vacation
• Access to our health and well-being program (digital therapist sessions)
• Remote or Hybrid work policy
• To get to know more about our Tech Stack, check here.