Head of Procurement Transformation & Optimisation

What You’ll Be Doing

You’ll be joining the Procurement team within our broader Finance function. In a global, multi-entity marketplace, procurement effectiveness depends on more than sourcing execution; it requires a coherent operating model, clear processes, strong digital enablement, and sustained capability uplift.

This role is deliberately distinct from enterprise prioritization and delivery governance. While our Chief of Staff and PMO ensure work is sequenced and delivered in line with enterprise capacity, you will focus squarely on what is being built and how.

Here’s what your day-to-day might look like

• Target Operating Model & Design Authority: Define and maintain the target operating model for Global Procurement, covering structure, roles, decision rights, and ways of working to support growth, efficiency, resilience, and risk management. Act as the design authority for procurement transformation initiatives, ensuring absolute coherence across all build activities and resolving design tensions between global standardization and local flexibility.
• Global Process Design: Own the design of global procurement processes, ensuring simplicity, scalability, and absolute clarity regarding decision-making, accountability, and cross-functional hand-offs. Sponsor the deep integration of process design with governance, data capture, and digital enablement.
• Digital, Systems & AI Enablement: Own the procurement digital enablement agenda, including core procurement systems (sourcing, contracts, supplier management), workflow automation, and productivity tooling. Drive applied AI use cases that improve efficiency, insight, and decision quality, ensuring responsible, controlled adoption of AI in line with enterprise standards.
• Transformation Build & Change Design: Sponsor and oversee build initiatives across process, digital enablement, automation, and capability to ensure solution designs align with the agreed target state and do not fragment the operating model. Set the overall strategy for change management, adoption, and capability uplift, partnering with specialist roles who own the localized delivery.

What You’ll Need to ThriveEssential

• Significant experience architecture-designing global target operating models and process frameworks within complex, multi-entity corporate environments.
• Proven ability to act as a Design Authority, with a track record of resolving design tensions between global standardization and local execution.
• Strong understanding of modern digital procurement ecosystems, with hands-on experience scaling core procurement systems, workflow automation tools, and applied AI use cases.
• Proven capability in strategic change management, with the ability to define the strategy for adoption, capability uplift, and operational readiness.
• Exceptional stakeholder leadership skills, with the ability to collaborate effectively with cross-functional peers (such as PMO, Chief of Staff, and Finance leads) to separate design from delivery governance.

Nice to Have

• Experience operating within a fast-paced technology, marketplace, or hyper-growth corporate environment.
• Familiarity navigating procurement ecosystems that bridge multiple major global brands or global entity integrations.

Why Join Us?At DoorDash, you’ll do work that matters, solving real-world problems in a massive marketplace that’s constantly evolving. By joining our London-based team on a Deliveroo contract, you get the unique advantage of working within a vibrant local ecosystem while directly driving global-scale change for the broader DoorDash Inc. group.

We’re problem solvers, community builders, and innovators, brought together by a shared drive to make things better. Working here you can expect to:

• 🔧 Make a visible impact every day: Your work directly improves experiences for merchants, consumers, partners, and dashers/riders worldwide.
• 🌱 Learn fast in an entrepreneurial environment: Work close to the market with autonomy, pace, and real responsibility.
• 🧠 Build a career, not just a role: Stretch yourself, develop new skills, and grow as the global business evolves.
• 🌎 Deliver together in an inclusive culture: Collaborative, values-driven teams that support how you work best.

We aim to create a fair process that lets your skills shine—our interview typically includes 3-4 stages. Find more about how we hire here.

Our Global StructureDoorDash brings together brands and teams with massive reach, scale, and ambition. In this role, you will collaborate directly with teammates, systems, and leaders across our entire global footprint, including Deliveroo, Wolt, and DoorDash US. Together, we are unlocking new possibilities and driving global impact as one unified team.

Diversity, Equity and InclusionWe know that a great workplace reflects the world around us and that true diversity and inclusion make us stronger, more creative, and better at what we do. We’re committed to fostering an environment where everyone can do their best work and feel they belong.

We believe in equality of opportunity and welcome candidates from all backgrounds regardless of age, gender, ethnicity, disability, sexual orientation, gender identity, socio-economic background, religion, or belief.

If you have a disability or long-term health condition and need support to apply for one of our roles, or require any reasonable adjustments during the recruitment process, you’ll have the opportunity to let us know once you’ve submitted your application. We’ll share details on how to request support so we can ensure you have a fair and equitable experience.

If you’re excited about making a real impact in a fast-moving marketplace and growing your career alongside ambitious, supportive teams, we’d love to hear from you!