Health & Wellbeing Specialist

Your Opportunity at ARC’TERYX

As a Health & Wellbeing Specialist, you play a key role in administering and supporting the Arc’teryx employee experience through our Canadian group benefits plans, leaves, wellness and retirement savings programs. As our team supports the North America region, there is opportunity to support US programs and initiatives. You support the full cycle of program design, delivery and implementation, administration, communication, and reporting, as well as input to policy development and process improvements.

This role is based out of our North Vancouver office with occasional onsite support at our ARC’One distribution centre in New Westminster and is open to hybrid remote work schedule. Candidates must be eligible to work in Canada.

Meet Your Future Team

The People & Culture Total Rewards team operates in strategic partnership with the business to enhancing the overall employee experience by designing and managing compensation and health and wellbeing programs that attract, retain and motivate top talent. We seek to drive greater alignment to our purpose through continued evolution of our total practices, while fostering a culture of belonging that generates high-performance, strength-based teams, and values-based leadership.

If you were a Health & Wellbeing Specialist now, here are some of the core activities you would be doing

• Contributing to the design, delivery and implementation of the company’s employee total wellbeing programs related to group health and dental benefits, wellness, leaves and absences, retirement, recognition and additional perquisites
• Primarily supporting Canadian benefits with the opportunity to support US program initiatives
• Participating in enrollment processes for group medical benefits and retirement savings
• Delivering benefits presentations and education series during onboarding and wellness months
• Shaping benefits communications, promoting benefits offerings and ensuring employees understand the eligibility criteria of available programs
• Providing internal Payroll and HRIS teams direction on accurate employee and employer premium calculations and top-up payments
• Supporting the auditing and reporting requirements in compliance with the federal and provincial statutory regulations and the CRA
• Providing consultation to key internal stakeholders, including Arc’teryx People & Culture team, and business partners on program awareness, policies and best practices
• Building strong rapport and flagging escalations required from all employee benefits tickets with key internal and external stakeholders to identify timely solutions and process improvements
• Providing recommendations on technical ticketing system efficiencies/automation and determining effectiveness or benefits categories based on data extracts and reporting, SLA’s and evolving programs and perquisites
• Supporting the design and asset inventory of the Company intranet page to creatively promote available total rewards programs, policies and wellness initiatives
• Supporting the management of paid-time off programs and other perquisites
• Regularly auditing and reporting on employee data integrity to ensure employee selections are accurate within carrier and HR systems
• Participating in other total rewards projects and duties, as assigned

Here are some of the things you could be working on in the future

• Supporting on communication tools and employee self-service resources and assets to enhance the awareness and understanding of the company’s health and wellbeing programs
• Supporting the implementation and championing the usage of new health and wellbeing programs and/or policy changes. Collaborating with internal and external partners on implementing market leading programs and key enrollment processes that are authentic to Arc’teryx
• Regularly reviewing internal and external carrier process improvements to better support a seamless employee experience
• Regularly reporting and auditing of data related to enrollments and program utilization

Are you our next Health & Wellbeing Specialist?

• You have a post-secondary education in Human Resources or Business (or the equivalent experience), with a minimum of 3 years’ working experience with a Canadian benefits environment
• You have, or are working towards a CEBS GBA 1 and GBA 2
• You have foundational knowledge of Canadian benefits-related legislation, with the ability to learn and understand emerging Canada and global regulations
• You possess excellent interpersonal and communication skills
• You have a good understanding of benefit program processes, benefit plan details and government-mandated benefits
• You have a mindset of continuous improvement, and you challenge the status quo, implementing process improvements as possible
• You have a strong customer service orientation, able to establish collaborative working relationships with stakeholders at all levels
• You can handle sensitive and confidential information in an appropriate manner.
• You effectively balance autonomy and collaboration
• Your passion for your work is paralleled by your passion for getting outside and living it…