Original listing text, shown exactly as published by the company.
What You'll Be Doing
Employee Relations & Director Support
- Serve as the primary partner to Directors for employee relations matters, including performance concerns, conflict resolution, investigations, and terminations
- Provide clear, practical guidance to Directors on handling sensitive employee situations with consistency, fairness, and compliance
- Lead and document investigations as needed, ensuring timely, thoughtful, and legally sound outcomes
- Identify patterns or trends in employee relations and proactively recommend solutions
Performance Management & Accountability
- Partner with leaders to strengthen performance management practices, including goal setting and clear expectations
- Coach Directors on addressing underperformance, delivering clear feedback, and making effective people decisions
- Support performance calibration processes to ensure consistency and fairness across teams
- Help evolve performance frameworks, tools, and processes to support a high-performance culture
Leadership Coaching & Support
- Act as a trusted advisor to leaders, helping them navigate team dynamics and difficult leadership decisions
- Coach Directors on effective communication, empathetic straight talk, and employee development
Organizational Health & Effectiveness
- Monitor team health, engagement, retention trends, and employee feedback (including surveys and pulse checks); proactively identify risks, patterns, and opportunities
- Analyze survey results and feedback to drive targeted improvements, enhance employee experience and support our ongoing Great Place to Work certification
- Be an advocate for team members, ensuring that their voices are heard and concerns are addressed quickly and effectively
- Support change management efforts, ensuring teams are aligned, informed, and effectively supported through change
- Facilitate team interventions, feedback sessions, or alignment workshops as needed
Talent & Culture Program Execution
- Partner with the Talent & Culture Team to ensure alignment across hiring, onboarding, performance, and development
- Support the rollout and adoption of Talent & Culture programs (e.g., performance cycles, engagement initiatives, leadership tools)
- Ensure consistent application of policies, practices, and expectations across teams
Compliance & Risk Mitigation
- Ensure employee relations practices align with company policies and employment laws
- Partner with the Talent Operations Generalist on complex or high-risk situations
- Maintain thorough documentation and ensure consistency in decision-making
About AccessAccess is a women-owned and women-led destination management company that collaborates with clients to design and execute corporate events and programs. Our expert teams are in coast-to-coast destinations, designing and producing ultimate experiences for our clients.
About YouWe know that there’s no one in the world like you. And we know that you have a lot to offer the next company you work with. Below is a list of “nice-to-haves”, but don’t let those deter you from applying. Access believes that an inclusive team and culture is important. We seek applicants from all backgrounds to ensure we get the best, most creative talent on our team.
Nice-to-haves
- 5+ years of experience in HR, People Operations, or HR Business Partner roles
- Strong experience in employee relations, performance management, and Director coaching
- Working knowledge of employment laws and best practices (multi-state experience preferred)
- Proven ability to influence and coach leaders at multiple levels of the organization
- Strong judgment and ability to navigate complex, sensitive situations with discretion
- Excellent communication and relationship-building skills
- Comfortable operating in a fast-paced, evolving environment with a high degree of autonomy
What Success Looks Like
- Directors are confident, capable, and consistent in handling people-related situations
- Employee relations issues are addressed proactively, fairly, and with minimal escalation
- Performance management is clear, consistent, and reinforces accountability across teams
- Leaders view the Business Partner as a trusted, practical, and solutions-oriented advisor
- Organizational health risks (turnover, engagement, team dysfunction) are identified early and addressed effectively
- Talent & Culture programs are not just implemented—but adopted and effective at the team level
Why Access?CULTURE & EXTRAS
- Certified as a Great Place to Work – 3 years in a row!
- 55+ years in the industry!
- Women-owned and women-led
- Fun, creative, and supportive culture
- Focus on recognition and employee value – including annual and quarterly awards
- Paid day off to serve your local community
- Annual all-company retreat to connect, learn, and have fun together
- Annual qualifier-based incentive trip for top performers (certain departments eligible)
- Regional team outings
- Monthly companywide meetings to connect, learn, and celebrate wins
COMPENSATION
- Highly competitive total compensation, including strong base salary and bonus
- Very strong performance-based quarterly commission plans
- 401k with company match (eligible after 1 year – up to 4% of salary matched, vested immediately
- Monthly cell phone stipend
WORK LIFE BALANCE
- Work from home opportunities and flexibility (including full home office setup)
- Flexible schedule opportunities
- Generous PTO
- Sick days
- 9 full holidays
- 5 half days off prior to holidays to unplug early
- 2 floating holidays off to be used on holidays of your choice
- ½ day Fridays in July & August (based on achievement of goals)
HEALTH, WELLNESS, AND FAMILY
- Extensive menu of health plans to choose from
- Paid parental leave
- Pet insurance program
- Employee Assistance Plan (EAP)
PROFESSIONAL DEVELOPMENT
- Mentorship program
- “Masterclasses” in industry/department-specific topics
- State-of-the-art technology platforms and tools – including training
- Annual and monthly meeting content that focuses on professional development
What are you waiting for? Scroll back to the top and apply!
Access is committed to building a diverse and inclusive team. We are a proud Equal Opportunity Employer and prohibit discrimination based on race, color, religion, sex (including gender identity, sexual orientation, and pregnancy), national origin, age, disability, or genetic information. We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the application or interview process. If you need assistance or an accommodation due to a disability, you may contact us at careers@accessdmc.com.
