Original listing text, shown exactly as published by the company.
Key Responsibilities
Talent Acquisition & Onboarding
- Partner with hiring managers and the Talent Acquisition team to support recruitment processes.
- Coordinate interviews, facilitate offers, and ensure a smooth onboarding experience for new hires.
- Conduct comprehensive new hire onboarding sessions and orientation programs.
- Coordinate with background check vendors to ensure timely and compliant pre-employment screening.
- Maintain and update employee records in HR systems related to recruitment and onboarding.
Employee Relations
- Act as a point of contact for employee queries, providing guidance on HR policies and procedures.
- Support conflict resolution, grievance handling, and employee communications.
- Promote a positive workplace culture by providing timely HR support.
- Serve as the primary contact for HMO administration, including enrollments, updates, and employee inquiries.
Employee Engagement & Experience
- Lead or support engagement programs and initiatives to promote morale, inclusion, and team connectivity.
- Assist in collecting feedback from surveys, focus groups, or informal channels and drive follow-up actions.
HR Operations & Performance Management
- Manage and administer the HRIS and employee information systems, ensuring data integrity, accuracy, and confidentiality.
- Maintain and update employee records and ensure all HR data is accurate and compliant in HR systems.
- Support HR processes, including performance management cycles, probation reviews, internal mobility, and contract/role changes.
- Assist in implementing learning and development programs, competency mapping, and team development initiatives.
- Manage employee visa processing and documentation in coordination with relevant stakeholders.
Employer Branding & External Engagement
- Collaborate with internal and external stakeholders to strengthen Coins.ph’s employer brand.
- Participate in social media campaigns, campus engagement, HR events, and job fairs to attract top talent.
HR Analytics & Policy Support
- Prepare and analyze key HR metrics (headcount, attrition trends, engagement survey results) to support decision-making.
- Contribute to the development and refinement of HR policies, templates, and processes ensuring compliance with local labor regulations.
What We Expect From You
- Bachelor’s degree or higher in Human Resources, Business Administration, or related field.
- With 2-3 years of experience in an HR Generalist role, ideally in a fast-paced or multinational environment.
- Strong command of English (spoken and written).
- Proficient in Google Workspace and Microsoft Office; familiarity with HRIS tools (BambooHR, Lever, LinkedIn Sourcing) is a plus.
- Strong interpersonal and communication skills; ability to collaborate across teams.
- High level of cultural awareness, adaptability, and discretion.
- Detail-oriented with strong problem-solving and time management skills.
- Passionate about people, engagement, and organizational effectiveness.
