Original listing text, shown exactly as published by the company.
Roles and Responsibilities
- Collaborate with internal HR and business units to gather and analyze requirements, recommend best practices, system controls, protocols, and business process improvements.
- Configure and maintain UKG system settings, features, and functionality in accordance with HR and IT requirements.
- Build, maintain, and support reporting and analytics from the UKG platform, delivering solutions used both by business stakeholders and external systems that consume data from UKG’s reporting engine.
- Establish and maintain integrations from UKG to other GuidePoint IT Enterprise Applications, either direct application-to-application or through GuidePoint’s enterprise middleware platform.
- Experience managing and supporting integrations between UKG and other enterprise applications, including direct application-to-application connections and middleware-based integrations (Workato), ensuring reliable data flow across HR, payroll, and related business systems.
- Provide timely technical support to end-users, troubleshooting system issues, and resolving inquiries effectively.
- Partner with HR and IT teams to pinpoint opportunities for system optimization and streamline processes.
- Develop and execute training programs to educate users on system functionality and best practices.
- Monitor system performance, conduct routine audits, and uphold data integrity and compliance with relevant regulations.
- Stay abreast of UKG product updates and industry trends, suggesting innovative solutions and enhancements.
- Serve as a subject matter expert on UKG functionality, offering guidance and expertise to internal stakeholders.
- Coordinate with external application teams to facilitate necessary data integrations.
- Fulfill other duties as assigned.
Required Experience
- Bachelor's degree in Human Resources, Information Technology, or a related field.
- Minimum of 3 years' experience as a HR Systems Administrator or in a similar role.
- Solid understanding of HR processes and regulations, adept at translating business requirements into system configurations.
- Proficiency in configuring and troubleshooting various UKG Pro Core (formerly UltiPro) system components, including Pro Core general user and employee data administration, Onboarding, Business Intelligence, Benefits, Timekeeping, and Payroll.
- Proficiency in support and configuration of UKG Workforce Management (WFM) timekeeping and leave management.
- Proficient in UKG reporting tools across both HCM and workforce management platforms, including UKG Pro Core and UKG Workforce Management (People Analytics/Workforce Dimensions), with demonstrated experience designing, running, and troubleshooting standard and custom reports to support HR, payroll, and labor operations.
- Excellent communication skills, capable of effectively engaging with diverse stakeholders and conveying technical information clearly.
- Analytical mindset with a focus on problem-solving and continuous improvement.
- Certifications in UKG systems administration or related areas (e.g., Ultimate Certified Professional) are advantageous, particularly certifications focused on UKG Pro Core and/or UKG Pro Workforce Management.
- Self-starter with the ability to make independent decisions and collaborate effectively within cross-functional teams.
- Embraces emerging technologies, including AI tools, to work smarter, solve problems, and drive better business outcomes.
Travel Requirements
We use Greenhouse Software as our applicant tracking system and Zoom Scheduler for HR screen request scheduling. At times, your email may block our communication with you. Please be sure to check your SPAM folder so that you don't miss updates on your application.
Why GuidePoint?
GuidePoint Security is a rapidly growing, profitable, privately-held value added reseller that focuses exclusively on Information Security. Since its inception in 2011, GuidePoint has grown to over 1,200 employees, established strategic partnerships with leading security vendors, and serves as a trusted advisor to more than 6,200 customers.
Firmly-defined core values drive all aspects of the business, which have been paramount to the company’s success and establishment of an enjoyable workplace atmosphere. At GuidePoint, your colleagues are knowledgeable, skilled, and experienced and will seek to collaborate and provide mentorship and guidance at every opportunity.
This is a unique and rare opportunity to grow your career along with one of the fastest growing companies in the nation.
