Original listing text, shown exactly as published by the company.
Key Responsibilities
HR Systems Support
- Provide day-to-day support for HR systems, including UKG and Lattice, by assisting with system maintenance, troubleshooting, and user support.
- Assist with HR technology enhancements, implementations, and process improvement initiatives, including discovery, testing, documentation, and coordination activities.
- Support employee data updates and maintain data accuracy across HR systems.
Performance Management Support
- Partner with HRBPs to administer performance review cycles in Lattice.
- Support review cycle launches, communications, scheduling, and compliance throughout each phase of the process.
- Lead Lattice trainings/info sessions.
Reporting & Data Management
- Develop and deliver ad hoc HR reports, alerts and metrics using UKG/Lattice People Analytics, Excel, or other reporting tools.
- Conduct regular data audits to ensure accuracy and consistency.
- Support ongoing compliance reporting initiatives.
User Support
- Serve as a point of contact for HRIS and performance management related questions and user support requests.
- Provide guidance to employees, managers, and HR team members on HR system processes and functionality.
- Create and maintain user guides, process documentation, and SharePoint site content to support a strong self-service culture.
Qualifications
- Bachelor’s degree in Human Resources, Business, Information Systems, or related field preferred.
- 2–5 years of experience in HR operations, HRIS support, HR technology, or related HR functions.
- Experience working with HR systems such as UKG and/or Lattice preferred.
- Strong attention to detail and ability to manage data accurately and confidentially.
- Proficiency in Excel and comfort working with reports and HR data.
- Strong organizational, communication (oral and written), and problem-solving skills.
- Ability to handle sensitive and confidential information with discretion.
- Ability to manage multiple priorities in a fast-paced environment.
- Experience supporting HR processes such as performance management or employee data management is a plus.
