Inside Solutions Advisor (Cox Business)

What You’ll Do

You’ll nurture relationships, drive renewals and ensure customer loyalty. When customers are at risk of leaving, you’ll demonstrate the value of staying with Cox Business. Here’s how you’ll make an impact:

• Engaging with existing customers to renew contracts, identifying new revenue opportunities and upselling solutions like telephony, data, wireless, video and more.
• Developing strategic account plans to maintain and grow Cox Business’s presence within existing accounts.
• Troubleshooting and resolving service, pricing and technical issues by understanding customers’ unique communication needs.
• Collaborating with sales engineers and support teams to provide tailored solutions and address service or installation concerns.
• Creating compelling proposals and presentations for additional products and services.
• Negotiating pricing, promotions and contract terms to meet client needs while driving business results.
• Partnering with internal teams to solve problems and ensure a seamless customer experience throughout the sales cycle.
• Sharing customer feedback with the marketing team to refine strategies and enhance offerings.

Who You Are

Ambitious, determined and relationship-focused, you’ve proven your skills in sales and value both success and work-life balance. Here’s what else you bring to the table:

Minimum

• 7 years of experience in a related field, or a high school diploma/GED with 5 years of experience; or an associate degree, bachelor’s degree or certification in a related discipline with 3 years of work experience.
• Sales experience with a proven track record of meeting quotas.
• Proficiency with computers and common business software.

Preferred

• 1 year of experience in the communications industry or with a major communications equipment vendor.
• 1 year of B2B field sales experience, including meeting quotas and cold calling.
• Knowledge of local market and contacts.

Make your mark at Cox. Apply today!