IT Site Engineer - Japan

Your day-to-day responsibilities

• Provide hands-on support for local IT systems including endpoints, operating systems, printers, and meeting room technology
• Maintain and troubleshoot manufacturing IT infrastructure, including Linux-based systems and local network connectivity
• Resolve global IT support requests via Jira Service Management, contributing to shared service desk operations
• Manage user access and permissions using IAM tools, and maintain clear documentation for site systems and processes

Must haves

• Proven experience in hands-on IT support, field engineering, or systems administration
• Strong troubleshooting skills across Windows, macOS, and Linux environments
• Solid understanding of networking fundamentals and experience resolving connectivity issues
• Experience supporting office IT equipment, collaboration tools, and service desk platforms

Nice to haves

• Experience with Okta or other identity and access management platforms
• Familiarity with endpoint management tools such as Workspace ONE or Jamf
• Experience supporting Google Workspace or Microsoft 365 environments

Application Process

• TA Screen (30 mins)
• Technical Interview with Team (60 mins)
• Interview with Country Manager

Working at ICEYE

At ICEYE, you’ll join a diverse and highly engaged team united by the ambition to make the impossible possible. As a global scale-up, we combine speed and ambition with the opportunity to take real ownership from day one. Your growth, wellbeing, and success are a priority, with continuous professional development, training opportunities, and a culture where collaboration is how we win.