Lead, People Business Partner (PBP)

Key Responsibilities

• Partner with business leaders to operationalize people plans, ensuring alignment with organizational goals and talent priorities.
• Manage day-to-day employee lifecycle matters in partnership with People Operations and Employee Relations.
• Coach line managers on performance management, feedback, and team engagement.
• Analyze people metrics (attrition, engagement, performance) to identify local trends and propose solutions.
• Support organizational design, workforce planning, and change initiatives.
• Collaborate with COEs (Talent Management, Total Rewards, Learning, ER) to deliver enterprise programs into business units.
• Act as a culture champion, driving inclusion and accountability through daily interactions.

Qualifications

• 5–7 years HR experience, including 3+ years in HRBP or advisory role.
• Proven capability managing multiple business units or teams.
• Sound understanding of HR processes and labor regulations.
• Analytical mindset with ability to interpret data trends.

Preferred Qualifications

• Experience in fintech, banking, or digital environments.
• Exposure to organization-wide HR transformation or scaling initiatives.

About You

• You’re a strategic operator who balances business acumen with people insight.
• You see patterns in data, behaviors, and structure — and use them to shape decisions that build capability and performance at scale.
• You’re confident in influencing senior leaders, framing complex people issues in business terms, and driving clarity where ambiguity exists.
• You’re a coach and connector — developing PBPs to think critically, partner strategically, and deliver with empathy and precision.
• You collaborate fluidly across COEs, ensuring that enterprise initiatives translate into meaningful impact on the ground.
• You’re known for your sound judgment, calm under pressure, and ability to hold leaders accountable while strengthening trust.
• Above all, you elevate the people function — turning strategy into measurable outcomes that advance both culture and commercial success.

What Success Looks Like

• You are recognized as a strategic partner on the senior leadership team for your assigned business units, shaping the long-term organizational and talent strategy.
• You have designed and implemented business unit-specific people strategies that demonstrably contribute to achieving core business objectives (e.g., market expansion, product innovation, operational efficiency).
• Your influence extends to shaping company-wide HR policy and program design, providing crucial business context and feedback to Centers of Excellence (COEs).
• You have successfully led the end-to-end deployment of multiple COE-led strategic initiatives across your business units, ensuring high-quality execution, sustained adoption, and demonstrable positive impact on key people metrics.
• You have a high-performing People Business Partner (PBP) team or support staff that you mentor, develop, and delegate effectively to, ensuring consistent, high-quality HR support for the business.
• Your proactive people risk mitigation and strategic workforce planning result in a highly stable, engaged, and optimally structured talent base that is ahead of the curve in meeting future business needs.