Original listing text, shown exactly as published by the company.
What you’ll do
- Client Communication: Conduct introductory calls and maintain long-term communication through emails, texts, and calls.
- Case Management: Support the end-to-end management of personal injury files, actively handling approximately 120 cases.
- Negotiations: Draft and send letters of representation, and negotiate claims and liens with insurance companies.
- Documentation: Utilize Filevine for precise case tracking, ensuring all updates are timely and accurate.
- Autonomous Task Execution: Independently run case management tasks, minimizing the need for micromanagement.
What we’re looking for
- Experience Required: 2–3 years of personal injury legal support experience, with strong proficiency in Filevine.
- Knowledge: Familiarity with Washington state personal injury law, including PIP agreements and lien processes.
- Client Communication: Confident, empathetic communicator able to manage frequent client calls, texts, and emails.
- Autonomy & Ownership: Able to take initiative, manage casework independently, and move files forward without micromanagement.
- Technology Proficiency: Comfortable working in a fully remote environment using Gmail, Google Chat, and related tools.
- Bilingual Advantage: Spanish proficiency is a plus, though not required.
Why you should work here
- Autonomy, Growth & Flexibility: Work remotely from anywhere in the world in a role where you’re trusted to operate independently and grow your responsibilities over time.
- Direct Impact: Collaborate closely with Brenda, ensuring your work directly improves client experiences and drives meaningful case outcomes.
- Supportive, Results-Driven Culture: Join a team that values clear communication, proactive problem-solving, and continuous improvement—without micromanagement.
Join NextLaw and contribute to shaping impactful client experiences in a dynamic legal environment. If you are ready to utilize your expertise to drive meaningful outcomes in personal injury law, apply to become an essential part of our results-driven team today.
