A remote role at OpenAI.
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Original listing text, shown exactly as published by the company.
We are seeking a senior technical leader to manage and scale a high-performing team of AI Success Engineers. This team owns post-sale technical success for ChatGPT Enterprise, driving customer onboarding, activation, and adoption through structured programs, enablement, and change-management playbooks.
AI Success Engineers are deeply technical and hands-on, supporting customers with advanced capabilities including connectors, Codex, custom GPTs, and other frontier features as they are released. They partner closely with customer stakeholders to ensure solutions are deployed effectively, adopted broadly, and delivering real business impact.
In this role, you will set team strategy, ensure strong execution and technical rigor, and build mechanisms that enable scale, consistency, and operational excellence—while staying close to customers and the field.
This role is based in New York or San Francisco and follows a hybrid schedule of three days per week in office. Regional travel is expected.
OpenAI
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OpenAI is an American artificial intelligence (AI) research organization headquartered in San Francisco, consisting of OpenAI Group PBC, a for-profit public benefit corporation (PBC), partially controlled by OpenAI Foundation, a nonprofit. OpenAI developed the generative pre-trained transformer (GPT) family of large language models, the DALL-E series of text-to-image models, and the Sora series of text-to-video models, which have influenced industry research and commercial applications. Its release of ChatGPT in November 2022 has been credited with catalyzing the AI boom, and widespread interest in generative AI.
Source: Wikipedia
