A hybrid role at Pattern.
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Original listing text, shown exactly as published by the company.
-Oversee the back end operations for all brand partners onboarding via the Pattern store or their own brand handle on TikTok Shop.
-Manage day-to-day operations of TikTok Shop including but not limited to inventory management, order processing, and listing creation.
-Collaborate with key internal cross functional partners across multiple teams to align on assortment, pricing, shipping, etc.
-Build relationships with external stakeholders across TikTok and Pattern brand partners to ensure all Shops are on-boarded successfully and as seamlessly as possible.
-Be data obsessed - monitor overall shop health, listing violations, and product launches via the TikTok Seller Center to ensure the Pattern store remains in good standing.
-Uphold company and marketplace policies related to terms of service, compliance, and privacy, including monitoring overall account health & listing violations.
-Monitor and analyze GMV to track performance, identify trends, and provide data-driven decisions to drive strategy in partnership with multiple stakeholders (content, sales, product, etc)
-Support the implementation of new features, tools, and technologies to enhance the functionality and user experience of TikTok Shop.
-Bachelor’s degree in Business Administration, Marketing, or related field.
-A strong analytical approach to business, with experience making high quality decisions in a rapidly evolving environment
-Clear and effective communication skills, with the ability to speak to a broad range of key internal and external stakeholders (mid - high level executives)
-A data driven mindset with a results oriented approach to driving a business
-Skills - Excel/Google Sheets, Presentations, Tableau/BI
Physical Demands
-Manual Dexterity: Typing or otherwise working primarily with hands or fingers in an office environment.
-Sedentary work: Lifting, carrying, pushing, pulling, or otherwise moving objects, including computers, papers, and other general office equipment.
-Seeing: The worker is required to have close visual acuity to perform activities such as preparing and analyzing data and figures, transcribing, viewing a computer terminal, and extensive reading.
-Talking: Expressing or exchanging ideas by means of the spoken word in activities where detailed or important spoken instructions must be conveyed to other workers accurately.
-Hearing: Perceiving the nature of sounds at normal speaking levels and having the ability to receive detailed information through oral communication, by phone or in person.
*DisclaimerThe preceding description is not designed to be a complete list of all duties and responsibilities required of the Marketplace Operations Specialist. May be required to perform other related duties as assigned.
Pattern
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Pattern is a global e-commerce acceleration company that helps brands grow their online sales and presence across major digital marketplaces. They provide a suite of services and technology solutions to manage and optimize marketplace performance worldwide.
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