Original listing text, shown exactly as published by the company.
Responsibilities
Clinical Care & Service Line Ownership
- Carry a clinical caseload of up to 50% (adjusted as administrative responsibilities evolve), providing psychiatric diagnostic evaluations and ongoing medication management to pediatric patients across multiple states.
- Own the psychiatry service line end-to-end: clinical quality, provider performance, care protocols, and alignment with Brightline's evidence-based care standards.
- Collaborate closely with peer service line owners in therapy, psychological testing, and coaching to ensure coordinated, multidisciplinary care delivery.
- Sign and maintain Collaborative Practice Agreements (CPAs) with nurse practitioners; partner with the CMO, Legal, and Compliance on the strategic framework governing CPAs across jurisdictions.
- Document work meticulously, including session notes, care plans, and progress in the electronic health record.
People Management & Provider Development
- Directly supervise and manage a psychiatry team composed primarily of nurse practitioners, as well as a pediatrician, with potential growth to include additional psychiatrists.
- Exercise hiring and personnel decision authority in collaboration with the CMO, including recruitment, onboarding, performance management, and when necessary, offboarding.
- Approve timecards and manage scheduling for part-time direct reports.
- Conduct regular 1:1s, case reviews, and clinical office hours to support the professional growth, clinical development, and accountability of team members.
- Foster a culture of psychological safety, high standards, and continuous learning within the psychiatry department.
Clinical Quality & Risk Management
- Develop and maintain clinical protocols, treatment pathways, and quality assurance processes for the psychiatry service line.
- Lead chart reviews and ongoing quality monitoring to ensure adherence to evidence-based care and Brightline's clinical standards.
- Identify and escalate systemic clinical risks, regulatory issues, and practice gaps, partnering with the CMO and Compliance to address them proactively.
- Contribute to organizational policies and procedures as they relate to psychiatry, controlled substance prescribing, and multi-state telehealth compliance.
Budgetary Collaboration & Operations
- Co-manage the psychiatry department budget in collaboration with the CMO, providing input on resource allocation, staffing needs, and operational priorities.
- Monitor productivity and care delivery metrics to support service line efficiency and sustainability.
- Partner with Care Operations to optimize workflows, reduce clinician burden, and ensure smooth day-to-day function of the psychiatry team.
Technology & AI-Enhanced Care
- Effectively utilize AI tools to enhance clinical workflows, documentation quality, and care delivery within the psychiatry service line and in multidisciplinary collaboration.
- Partner with Product and Engineering to provide clinical input on technology builds, including documentation tools, decision support features, and patient-facing enhancements.
- Actively engage with emerging telehealth technologies and help evaluate new tools for safety, efficacy, and clinical fit.
- Contribute clinical perspective to Brightline's broader AI strategy, owned by the CMO and executive leadership team.
Clinical Quality & Risk Management
- Develop corporate-wide methods, techniques, and evaluation criteria for psychiatric care to ensure alignment with evidence-based practices.
- Resolve highly complex clinical and operational issues where standard field-specific principles may not fully apply, particularly at the intersection of telehealth and emerging regulations.
- Make critical decisions regarding clinical safety protocols and "Collaborative Practice Agreements" where the outcomes have a long-term impact on the success of the organization.
- Direct the development of new methods for chart reviews, quality assurance, and risk mitigation across multi-state jurisdictions.
Innovation & Product Integration
- Drive results by harmonizing views across Engineering, Product, and Care Ops to build state-of-the-art, technology-driven care models.
- Lead the clinical strategy for AI tooling and scalable telehealth innovations, balancing aggressive growth with rigorous patient safety.
- Oversee the cross-licensing strategy to ensure the prescribing team can meet the demands of a rapidly growing, multi-state member base.
Requirements:Clinical Expertise
- Board-certified Child and Adolescent Psychiatrist with proven expertise in conducting comprehensive psychiatric evaluations, diagnoses, and treatments for a diverse range of mental health concerns in pediatric patients.
- Ability to work collaboratively within a multidisciplinary team to incorporate a pathway-driven approach to delivering high-quality, evidence-based care to members and families.
- Multi-state licensed or willing and able to obtain cross-licensure, with administrative support and financial sponsorship provided.
People Management Experience
- Demonstrated direct people management experience, including supervision, performance development, and personnel decisions — whether through a formal medical director role, chief residency, chief fellowship, or comparable leadership position.
- Experience supervising nurse practitioners and comfort supporting the clinical growth, development, and personnel management of a prescribing team.
- Ability to foster a culture of clinical excellence, psychological safety, and accountability.
Innovation & Adaptability
- Approaches care delivery with fresh thinking; not rigidly anchored to traditional models or "how things have always been done."
- Comfort and demonstrated experience with AI tools, telehealth platforms, and digital health technologies.
- Thrives in fast-paced, ambiguous environments where building from scratch is the norm rather than the exception.
- Passionate about technology-driven care delivery models and committed to continuously improving care quality through innovation.
Cross-Functional Collaboration
- Experience working collaboratively with cross-functional teams (Product, Engineering, Care Operations) to support technology-driven care delivery models.
- Clear and effective communicator in a fully remote setting, keeping team members informed, engaged, and aligned.
- Ability to translate clinical needs and priorities into actionable input for non-clinical stakeholders.
Nice to Have
- Willingness to travel periodically (a few times per quarter) to support leadership alignment, team engagement, and key organizational initiatives.
- Preference for New York licensure; candidates with licensure in other states and openness to cross-licensure are strongly considered.
- Prior experience building clinical protocols, care pathways, or quality frameworks in a startup or high-growth environment.
- Hands-on experience with AI-assisted documentation or clinical decision support tools.