Original listing text, shown exactly as published by the company.
Key Responsibilities
Client Communication & Scheduling
- Answer incoming calls and assist clients
- Schedule, reschedule, and manage appointments
- Respond to emails and client inquiries professionally
Billing & Payments (CORE FOCUS)
- Submit daily insurance claims via EHR system
- Investigate and follow up on unpaid or rejected claims
- Perform billing reconciliation (ensure payments match records)
- Collect co-payments at the start of each day
- Communicate with insurance companies regarding claims
Administrative Support
- Maintain and clean up records within the system
- Update and input accurate data into EHR
- Follow SOPs for billing and admin processes
- Create or update templates/scripts for communication when needed
Software & Tools Must Have
- Medical billing experience (non-negotiable)
Nice to Have
- SimplePractice
- TherapyNotes
- Google Workspace (Docs, Sheets, Drive, Gmail)
Requirements
- Strong English communication (clear, easy-to-understand accent)
- Previous experience in medical billing / healthcare admin
- High attention to detail and accuracy
- Comfortable following SOPs and structured workflows
- Strong organizational and multitasking skills
Working Hours
- ~20 hours per week (Part-Time)…
