New Studio Opening Manager - West Palm Beach

Key Responsibilities

• Drive Presales Success: Manage and execute presales strategy to hit membership targets prior to grand opening.
• Client Communication: Handle all inbound and outbound communication through email, Instagram, phone calls, and AXLE CRM.
• Community Engagement: Build and maintain relationships with prospective members, providing an exceptional first impression of the JETSET brand.
• Hype Creation: Collaborate with marketing to implement creative campaigns, social media engagement, and local partnerships to drive excitement.
• Organization & Tracking: Maintain accurate records of leads, sales, and follow-ups in AXLE CRM, ensuring no opportunity is missed.
• Event Support: Assist in planning and executing pre-opening events, pop-ups, and community activations to promote the studio launch.

Qualifications

• Proven experience in sales, community management, or studio/fitness operations (boutique fitness or hospitality experience preferred).
• Extremely organized with strong attention to detail and ability to juggle multiple communication channels at once.
• Confident communicator with strong writing and phone skills.
• Social media savvy, especially with Instagram for community engagement and DM management.
• Self-starter who thrives in a fast-paced, high-energy environment.
• Passion for fitness, wellness, and the JETSET brand.

Position Details

• Flexible, project-based role with heavier time commitment expected during pre-opening weeks.
• Candidate may be based in NJ or FL; some in-person presence at openings and events may be required.
• Competitive hourly rate plus performance-based bonus opportunities tied to presales success.

Goal of the Role

• To maximize hype, engagement, and presales memberships so that each new JETSET Pilates location opens with a thriving, excited community.