A hybrid role at Octopus Energy Group.
How Sydicom helps: we read this listing’s requirements and tune your CV and cover letter to the keywords its ATS (Lever) is scanning for, for candidates in United Kingdom, then help you apply.
Original listing text, shown exactly as published by the company.
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Manage the onboarding pipeline for SME and Mid-Market accounts, ensuring every client moves from "signed" to "launched" successfully
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Collaborate closely with Account Executives, Implementation, and Business Development to facilitate a smooth handover and successful launches
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Drive the customer-facing launch plans and deliver high-impact engagement activities (comms plans, webinars, engagement events)
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Establish, document, and constantly improve the onboarding "playbook" to ensure scalable and repeatable success
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Proactively analyse data to identify and implement experience and process improvements through better materials, automation, and self-serve resources for clients
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Become an expert on our salary sacrifice scheme, delivering timely client education and unblocking any challenges
What you'll need
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2+ years of B2B customer-facing experience, in onboarding, project management, account management, or another relevant role
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Highly organised and efficient with the ability to manage a high volume of tasks simultaneously without losing attention to detail
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Comfortable using data to tell a story and drive decision-making
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A "Back Each Other" mentality - you thrive in a collaborative model and enjoy working across teams to deliver a great outcome
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Confident communicator, with the ability to engage, excite and instil confidence in diverse audiences
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A start-up mindset - you are adaptable, excited by the challenge of solving problems, improving "v1" processes and navigating a fast-paced environment
Why else you'll love it here
Things to note
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🤖 We use AI to help us assess applications fairly and objectively. We’re totally fine with you using AI as a tool to help prepare too. That said, when we get to the interview and assessment stage, we’re really interested in hearing your unique perspective and real-world stories. That’s the stuff we can’t get from a bot or a prompt!
Octopus Energy Group
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64 open roles on Sydicom
Octopus Energy Group is an international energy and technology company. They are a prominent supplier of renewable electricity and gas, and also develop advanced energy technology platforms.
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