Operations Manager

Primary Responsibilities:Typical Responsibilities/Tasks

• Administers and provides overall support and maintenance of applications, operating systems, and network connectivity. • Evaluates system performance daily to ensure adequate response times for production applications. Establishes and documents procedures to ensure data integrity including system fail-over and backup/recovery.• Acquires, configures, and maintains servers for development work, internal and customer testing, and production environments. • Maintains software updates, designs and implements new system structures, and tracks and monitors server usage and up-time. • Plans, implements, administers, and optimizes company servers and network infrastructures to achieve high performance of the various supported business applications. • Set up and maintain fault tolerances and monitors and manages accounts. • Sets up environment, equipment, public and/or private cloud systems, understanding and depending on type of workload, and deploys them in an automated way; and monitors, moves, and alters the systems using a prescribed methodology. • Establishes and implements standards for cloud operations according to specifications and parameters. • Multi-discipline environment support, across various platforms and capabilities. May manage a team, or enterprise team.• Experience with management, leadership, coordination, and customer contact for the maintenance and on-going operation of a large-scale highly available system that is integrated with business-critical systems contemplated in this PWS.• Strong technical understanding of Information Technology, Identity and Access Management, and AWS GovCloud systems and services for the areas of work contemplated in PWS. An AWS Solution Architect certification is mandatory.• Expert knowledge of recent technological advances in computer science and engineering.• Excellent written and verbal communication skills, including experience in presenting material to senior Government officials.

Required Qualifications

• Required to have and maintain a Non-Sensitive / High Risk (Public Trust) security clearance (Tier 4/6c). • Project Management Institute (PMI) Project Management Professional (PMP) certification or Program Management Professional (PgMP) certification.

Desired Qualifications

• Bachelor’s Degree