A remote role at Aledade.
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Original listing text, shown exactly as published by the company.
Conducts outbound and inbound calls to educate patients about Advanced Care Planning ultimately scheduling an appointment.
Overcome Patient concerns and objections by clearly articulating the importance of Advanced Care Planning and how it benefits their healthcare journey.
Respond to multimodal and outgoing calls, texts, and emails by providing direction to Patients’ questions and/or concerns.
Maintain HIPAA compliance and achieve key performance metrics including call volume, conversion rates, and quality standards.
High School Diploma
2 yrs. experience in healthcare. 1 yr. experience telephonic patient outreach, customer service, or sales.
Regular and predictable attendance
Must be able to work flexible shifts within the business hours of 8 AM – 8 PM EST, Monday through Saturday.
Excellent communication skills including active listening. Ability to engage with an older demographic compassionately and effectively.
Proficient computer skills with the ability to learn new software
Self-motivated with the ability to work independently
Must have access to reliable high speed internet connection (Download speed: 20 Mbps, upload speed: 20 Mbps, and Jitter: 50 ms.)
Prolonged periods of sitting at a desk and working on a computer.
Aledade
Other
68 open roles on Sydicom
Aledade partners with independent primary care practices to help them transition to and succeed in value-based care. They provide practices with technology, data analytics, and support to improve patient health outcomes and reduce healthcare costs. The company is a leader in building and managing a national network of Accountable Care Organizations (ACOs).
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