Partner Activation Manager

About the Role

Leap’s strategic partners drive referral volume, pipeline, and member engagement, but partner activation and management is currently concentrated within a small team. As Leap expands its partner ecosystem, we are hiring a Partner Activation Manager to ensure these relationships translate into measurable growth.

This role is responsible for activating new partners, integrating Leap into partner workflows, and building the playbooks and operational systems that drive referral flow, pipeline influence, and utilization. You will partner closely with Sales, Consultant Relations, Customer Success, Marketing, and Operations to embed Leap across partner ecosystems. This position reports to the Sr. Director of Partnerships.

Key Responsibilities

• Build and execute activation plans that translate signed partnerships into referral flow, pipeline influence, and revenue impact.
• Ensure Leap is embedded within partner platforms, workflows, and member journeys.
• Partner closely with Sales and Consultant Relations to align on target accounts, field engagement strategy, and joint pipeline opportunities.
• Coordinate cross-functionally with Customer Success, Marketing, Product, and Operations to support integrations, eligibility flows, reporting, and co-branded initiatives.
• Develop onboarding materials, enablement resources, and training sessions for partner-facing teams.
• Clarify positioning, referral criteria, and use cases to make Leap easy to understand and recommend.
• Run joint planning sessions, pipeline reviews, and performance reviews with partners to drive accountability and growth.
• Define and track KPIs including referral volume, conversion rates, revenue influence, and partner engagement.
• Identify friction in partner workflows or member journeys and proactively implement improvements.

Qualifications

• 4-6+ years of experience in partnerships, consultant relations, or strategic account management, ideally within healthcare, digital health, or employer benefits.
• Demonstrated success driving measurable revenue impact through referral or distribution partnerships.
• Strong commercial acumen, with a clear understanding of how partnerships influence pipeline, utilization, and growth.
• Experience working closely with enterprise sales teams and supporting quota-carrying reps through structured partner engagement.
• Proven ability to operate cross-functionally and influence stakeholders across Sales, Marketing, Product, Operations, and Customer Success.
• Highly organized and operationally strong, with experience managing integrations, workflows, reporting, or other complex partnership processes.
• Data-driven and strategic, with the ability to define KPIs, assess performance, and continuously improve partner outcomes in a fast-paced environment.

At Leap, we’re building an outlier company with real impact — and that takes focus, energy, and commitment. If that excites you, we’d love to hear from you.

Leap is an equal opportunity employer and welcomes applicants from all backgrounds. We’re committed to building a team that reflects a diversity of perspectives, experiences, and identities.