Original listing text, shown exactly as published by the company.
About the Role
The Solutions Team are technical experts that work directly with customers and partners to provide world-class product, sales, industry, and domain expertise. Through deep customer/partner and product understanding, Partner Consultants are trusted advisors externally, and able to positively influence the product roadmap internally. Partner Consultants support Ramp’s Partner Managers across our diverse channel ecosystem — including accounting firms, value-added resellers, private equity firms, and more — by delivering deep product expertise and workflow advisement to partners and their clients. PCs build partner competency, guide best-practice adoption, and strengthen partner trust in Ramp’s capabilities to help them drive meaningful outcomes for the businesses they serve.
What You’ll Do
- Partner with Channel, Partnerships, Sales, Product and Partner Firms to advocate for product & integration development in-line with customer needs
- Collaborate with Ramp Channel Partner Managers to showcase technical accounting features and benefits through customized product demos, workflow illustrations, and enablement creation to onboard and train Ramp's partners
- Help partners build service packages targeted at Ramp customers and identify opportunities for client-advisory services or managed-services. Develop product solutions based on a deep understanding of integration and configuration options, ensuring effective alignment with customer needs
- Architect, advise on, and validate custom API-based integrations between Ramp and third-party platforms — supporting partners in the design, build, and testing of reliable, scalable integrations.
- Support Sales and Post-Sales teams in executing advanced technical and accounting implementations for Ramp in conjunction with Channel partners
- Evaluate customer requirements for new partner opportunities, determining Ramp's suitability through use-case analysis, ROI assessments, and technical evaluations during customer discovery
- Work alongside Channel, Product, Product Marketing, and Product Operations to create and maintain technical assets and an internal knowledge base of customer use cases and best practices
What You Need
- 6+ years of experience in Partner Architecture, Solutions Consulting, Sales Engineering, Solutions Architecture, or similar customer-facing roles, focusing on implementing business SaaS solutions
- Bachelor's degree in computer science, engineering, business, finance, accounting or related field
- Strong communication skills: able to translate complex technical solutions into business value, guide customers toward scalable approaches, and diplomatically steer conversations when requests are misaligned with best practices or product capabilities
- Experience in channel sales, working with SIs & ISVs highly desired
- Expertise in API architecting between finance based software programs
- Proficiency in IdP, HRIS, and/or ERP solutions. Expertise in accounting systems, controllership needs, and finance/accounting workflows
- Exceptional organizational, project management, and time management abilities
- Strong skills in engineering, system design, and technical specification writing
- Proactive mindset, adaptability, and comfort in a fast-paced, high-growth startup environment
