Original listing text, shown exactly as published by the company.
Responsibilities
- Core responsibilities
- Collect all money due at the time of service
- Convert referrals into evaluations
- Schedule patient visits
- Customer Service
- Create an inviting clinic atmosphere.
- Make all welcome calls
- Monitor and influence arrival rate through creation of a great customer experience
- Practice Management
- Manage schedule efficiently
- Manage document routing
- Manage personal overtime
- Manage non-clinical documentation
- Manage deposits
- Manage caseload, D/C candidate, progress note, and insurance reporting
- Monitor clinic inventory
- Training
- o Attend any required training with the Territory Field Trainers (TFT) for Raintree and other business process updates.
- Complete quarterly compliance training.
Qualifications
- High School Diploma or equivalent
- Communication skills – must be able to relate well to Business Office and Field leadership
- Ability to multitask, organizational detail, ability to meet deadlines, work with little to no supervision
- As a member of a team, must possess efficient time management and presentation skills
Physical Requirements
- This position is subject to inside environmental conditions: protections from weather conditions but not necessarily from temperature changes; exposed to noise consistent with indoor environment.
- This is a full-time position operating within normal business hours Monday through Friday, with an expectation of minimum of 40 hours per week; May be required to attend special events some evenings and weekends, or work additional hours as needed.
- This position is subject to sedentary work.
- Constantly sits, with ability to interchange with standing as needed.
- Constantly communicates with associates, must be able to hear and speak to accurately exchange information in these situations.
- Frequently operates a computer and other office equipment such as printers, phone, keyboard, mouse and copy machines using gross and fine manipulation.
- Constantly uses repetitive motions to type.
- Must be able to constantly view computer screen (near acuity) and read items on screen.
- Must have ability to comprehend information provided, use judgement to appropriately respond in various situations.
- Occasionally walks, stands, pushes or pulls 0-20 lbs., lifts 0-20 lbs. from floor to waist; carries, pushes, and pulls 0-20 lbs.
- Rarely crawls, crouches, kneels, stoops, climbs stairs or ladders, reaches above shoulder height, lifts under 10 lbs. from waist to shoulder.
This job description is not an all-inclusive list of all duties that may be required of the incumbent and is subject to change at any time with or without notice. Incumbents must be able to perform the essential functions of the position satisfactorily and that, if requested, reasonable accommodations may be made to enable associates with disabilities to perform the essential functions of their job, absent undue hardship.
Please do not contact the clinic directly.
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Upstream Rehabilitation is an Equal Opportunity Employer that strives to provide an inclusive work environment where our differences are celebrated for the value they bring to our communities, our patients and our team
mates. Upstream Rehabilitation does not discriminate on the basis of race, color, national origin, religion, gender (including pregnancy), sexual orientation, age, disability, veteran status, or other status protected under applicable law.
