Patient Experience Representative

What we are looking for

• 2+ years of customer-facing experience with medical experience
• Tech-savvy, efficient, and self-motivated.
• Able to maintain a minimum of 12 tickets per hour with high-quality work.
• Empathetic, proactive, and takes pride in helping people resolve issues.
• Experience processing or reading lab orders
• Ability to adapt in a rapid growth environment
• Strong problem solving skills
• Personable and love speaking with others via phone, text, email, and chat
• While our teams work remote, you must have a quiet place to work and reliable internet