People Operations Specialist

The Role

As a People Operations Specialist at Air Apps, you will be at the heart of our HR and recruiting operations. You’ll ensure smooth and timely delivery of key people-related processes, from recruitment and onboarding to documentation and employee support. You’ll play a critical role in maintaining a compliant, well-organized, and people-first work environment.

• This is a fully onsite position, based at our office in Lisbon, where you will collaborate closely with cross-functional teams in person and contribute to a dynamic and fast-paced environment. We are open to support with relocation efforts.

Responsibilities

HR Operations & Employee Support

• Assist with day-to-day HR tasks including payroll coordination, benefits administration, and employee data management.
• Clarify HR policies and respond to employee inquiries with empathy and accuracy.
• Support internal HR initiatives, including company-sponsored people programs and team communications.
• Take ownership of recurring documentation tasks, such as creating and updating internal HR processes, SOPs, and templates to ensure a compliant and well-documented HR environment.

Recruitment & Hiring Support

• Manage end-to-end recruitment tasks including job postings, candidate sourcing, interview scheduling, and process coordination.
• Collaborate with hiring managers to track progress, provide candidate updates, and maintain momentum throughout the hiring pipeline.
• Help create a positive candidate experience from first contact to final offer.

Onboarding

• Coordinate onboarding logistics, welcoming new hires and ensuring a smooth integration into the team.

Requirements

• Minimum of 2 years of experience in recruiting, including sourcing, interviewing, and negotiating offers — ideally within a consultancy or fast-paced environment.
• Hands-on experience with Applicant Tracking Systems, especially Ashby.
• Proficient in LinkedIn tools, especially LinkedIn Recruiter, and familiar with other sourcing platforms and talent engagement strategies.
• Experience supporting HR operations such as payroll, benefits, and employee services.
• Strong attention to detail and organizational skills, with the ability to manage multiple priorities.
• Familiarity with the Portuguese labor law framework — you don’t need to be a legal expert, but understanding the impact of current regulations on hiring and employee operations is a significant plus.
• Excellent written and verbal communication in English; Portuguese proficiency is a bonus.