Original listing text, shown exactly as published by the company.
The Role
As a People Relations Specialist, you will partner with our Employment Counsel, People Partners, and the business to address, navigate, and productively manage people issues surrounding conduct, performance, and culture. You will be responsible for running workplace investigations end to end and will partner with Employment Counsel, People Partners and Business Leaders on owning outcomes and closing out cases in a manner consistent with our culture and business values. In addition to resolving investigations, complaints and determining appropriate disciplinary actions, you will also provide pragmatic HR advice and assist the broader People Team with other employment issues and cross functional efforts that shape our culture, values, and offerings.
Core Responsibilities
- Lead all aspects of People Relations cases, including: Partnering with People Partners and Employment Counsel on investigation strategy and risk assessment. Conducting interviews, preparing reports, and owning investigation outcomes and close out. Tracking and preparing status updates, coordinating input from multiple team members; and advising and overseeing disciplinary and remediation actions.
- Support sophisticated and/or nuanced people focused discussions around topics like performance, team dynamics, cultural topics, etc.
- Develop programs and training and policy content on People Relations issues and host regular training sessions for employees.
- Partner with People Team to create data-driven solutions that highlight employee relations trends and advise decision-making.
- Partner with People Partners and other internal leaders on people focused programs that ensure our employee population is supported to do their best work.
- Contribute to internal and external audits / projects relating to HR and compliance policies and practices.
What We Value
- Ability to operate with empathy and work toward de-escalation of challenging and/or intense conversations.
- Ability to navigate nuanced situations, calibrate with stakeholders, and display good judgement.
- Ability to model respectful and conscientious behavior in difficult and uncomfortable situations surrounding an investigation.
- Excellent interpersonal and communication skills, with ability to deal with critical matters and establish and build trust in cross-functional relationships.
- Ability to work independently, stay highly organized, and prioritize a number of matters efficiently.
What We Require
- 3+ years of experience in employee relations in an Employee Relations Specialist, HR Business Partner, or equivalent role.
- Validated knowledge of HR processes and US & UK employment laws. Background in other international jurisdictions a plus.
- Ability to build trust with a variety of stakeholders, understand business context and strategy, and navigate nuanced org structures.
- Experience in conducting workplace concern intake meetings, investigations, and conflict resolution.
- Experience in building out Employee Relations processes and best practices.
- Excellent written and verbal communication technique and style in the area of workplace concerns and investigation.
- Excellent writing, presentation, and training skills.
- Strong analytical and problem solving ability.
- Background in the tech sector and/or with sales organizations is a plus.
- Ability to travel occasionally.
