A remote role at AnewHealth.
How Sydicom helps: we read this listing’s requirements and tune your CV and cover letter to the keywords its ATS (Workday) is scanning for, for candidates in United States, then help you apply.
Original listing text, shown exactly as published by the company.
•
Answer telephone inquiries in a pleasant, professional, and efficient manner assuring exceptional customer service.
•
Document all incoming calls and dialogue in the claims adjudication software.
•
The above essential functions are representative of major duties of positions in this job classification. Specific duties and responsibilities may vary based upon departmental needs. Other duties may be assigned similar to the above consistent with knowledge, skills and abilities required for the job. Not all of the duties may be assigned to a position.
Qualifications: These represent the desired qualifications of the ideal candidate. They are not meant to limit consideration for candidates who do not meet all of the standards listed. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Education
•
Required: Associate’s degree or equivalent combination of education or work experience.
•
Experience
•
A minimum of 3 years of experience in customer service/member service in a call center or similar.
•
A minimum of 2 years of experience in the healthcare industry.
•
A minimum of 2 years of experience in a pharmacy support role.
•
Knowledge of plan and benefit structures and Medicare guidelines.
Skills & Abilities
•
Knowledge of pharmacology and pharmacological terms.
•
Excellent communication skills and professionalism when working with clients.
•
Ability to solve problems under pressure by making immediate decisions while on the phone.
•
Detail oriented and able to prioritize workload.
•
Strong computer skills including using word processors, spreadsheets, and database software.
Schedule: This is a full-time position with an expectation to work an average of 40 hours per week and be available outside of normal business hours to meet customer expectations on an ad-hoc basis. Schedules are set to accommodate the requirements of the position and the needs of the organization and may be adjusted as needed.
Travel: Travel may be required for special organization or department events, department team meetings, trade shows, conferences, and other client engagements.
This is a remote position.
AnewHealth offers a comprehensive benefit package for full-time employees that includes medical/dental/vision, flexible spending, company-paid life insurance and short-term disability as well as voluntary benefits, 401(k), Paid Time Off and paid holidays. Medical, dental and vision coverage are effective 1st of the month following date of hire.
AnewHealth provides equal employment opportunity to all qualified applicants regardless of race, color, religion, national origin, sex, sexual orientation, gender identity, age, disability, genetic information, or veteran status, or other legally protected classification in the state in which a person is seeking employment. Applicants are encouraged to confidentially self-identify when applying. Local applicants are encouraged to apply. We maintain a drug-free work environment. Applicants must be eligible to work in this country.
AnewHealth
Other
58 open roles on Sydicom
AnewHealth is a digital health company specializing in chronic disease management. They offer virtual care programs and personalized support focused on helping individuals manage and potentially reverse conditions like Type 2 Diabetes.
Generated by Sydicom AI
