A remote role at DraftKings.
How Sydicom helps: we read this listing’s requirements and tune your CV and cover letter to the keywords its ATS (Workday) is scanning for, for candidates in Canada, then help you apply.
Original listing text, shown exactly as published by the company.
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Develop and maintain strong relationships with premier players through providing services and building player loyalty.
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Drive key VIP sales metrics, contributing to customer engagement, market share, and net revenue.
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Execute against all VIP policies and guidelines, including responsible gaming policies.
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Compile and analyze data to identify trends to maximize player performance.
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Proactively offers solution-based suggestions to help enhance the customer experience.
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Participate in the escalation process and work with customers and other internal teams to provide a timely resolution.
What you’ll bring
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Bachelor’s degree in a related field or 5 years of experience in the Gaming, Hospitality, Sales, or Marketing industry.
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Passion for improving the player experience, problem-solving, and promoting positivity amongst the team.
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Demonstrated success in identifying and implementing strategies that improve operational efficiency.
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Knowledge and ability to increase revenues and control expenses.
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Must be able to obtain and maintain required State Gaming Licenses.
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We welcome and encourage applications from people with disabilities. Accommodations are available on request for applicants taking part in the selection process.
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DraftKings
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25 open roles on Sydicom
DraftKings is a digital sports entertainment and gaming company. They operate platforms offering daily fantasy sports contests, online sports betting, and iGaming experiences. The company is a prominent brand in the legal sports betting and fantasy sports industries.
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