Plumbing Technician - Tampa

What You'll Do

• Respond, as directed, promptly and professionally to work order requests.
• Perform intermediate to advanced troubleshooting, repairs, and installation of all plumbing components, including water heaters
• Perform other miscellaneous preventive maintenance and minor home repairs as assigned. These could include, but not limited to, electrical, appliances, pool equipment, carpentry, and drywall
• Ensure work is performed in a timely and professional manner.
• Provide excellent customer service to residents, homeowners and others.
• Assist with scheduling, overseeing, and communicating as necessary to complete work orders.
• Identify/complete any/all additional tasks required to complete the service call in a timely manner.
• Maintain inventory of stocked tools and parts in service vehicle.
• Attend service and safety meetings.
• Responsible for scheduling routine maintenance and repairs of assigned company service vehicle, as well as keeping a clean and well-organized exterior/interior.
• Maintain a professional appearance with clean uniform and being well-groomed.
• Assist other Service Technicians with questions and troubleshooting.
• Cross training and assisting other company departments.
• Complete required training courses.
• Complete the forms required for processing warranty parts.
• Travel requirements: this position is based 100% in the field.
• Must comply with all safety regulations and policies, including the use of a back brace, safety goggles, and gloves when appropriate.
• Perform other duties as assigned.

You Should Have

• Effectively operate basic plumbing service and hand tools.
• Ability to be at work on a regular and consistent basis where overtime may be required.
• Excellent customer service and interpersonal skills; ability to relate to others.
• Good verbal and written communication skills
• Strong organizational and time-management skills
• Ability to make quick and effective decisions to resolve problems.
• Ability to maintain flexibility and creativity in a variety of situations.
• Ability to maintain confidentiality.
• Maintain a positive attitude that aligns with company culture.
• Ability to explain and present items necessary for making the appropriate and proper repairs.
• #IND2

Minimum Qualifications

• High School diploma or equivalent
• Minimum 4 years of previous plumbing experience at a licensed plumbing company
• Possess a valid state Driver’s License.
• Must pass an MVR check to drive a company vehicle.
• Effective use of mobile devices including cellphones, tablets and credit card payment devices.
• Current OSHA 10 Hour certification or passing OSHA 10 Hour safety course facilitated by the company during orientation.