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Qualifications
- 5+ years of product management experience with a focus on growth, funnel optimization, or credit risk.
- Demonstrated expertise in experimentation and CRO (conversion rate optimization), including A/B testing platforms, analytics tools, and customer segmentation.
- Familiarity with FinTech, consumer lending, or regulated environments is a strong plus.
- Proficiency using tools like SQL, Quick Sight, Tableau or other business intelligence tools
- Experience writing clear PRDs and collaborating within Agile teams (Jira, Confluence, Figma).
- Analytical mindset with strong problem-solving and data storytelling capabilities.
- Strong communicator who can influence stakeholders and balance speed with quality.
- Based in New York City and able to work full-time in-office in Hudson Yards.
Key Responsibilities
Product Funnel Analytics & Optimization
- Analyze conversion funnels (acquisition, onboarding, checkout, repayment, etc.) to uncover insights and identify drop-offs or friction points.
- Design, implement, and monitor A/B tests to iterate on UX flows and improve user experience across platforms (web, mobile, in-app).
- Partner with Product Managers, Growth, and Design to inform roadmap prioritization based on quantitative insights.
Insights & Reporting
- Build and maintain dashboards that track key performance indicators (KPIs) such as approval rates, checkout drop-offs, repayment completion, and product engagement.
- Define and implement cohort-based retention and LTV analyses to guide personalization and product improvements.
- Provide actionable recommendations to senior leadership on funnel efficiency and growth opportunities.
Data Infrastructure & Experimentation
- Collaborate with Data Engineering to ensure instrumentation is accurate and comprehensive across user touchpoints.
- Partner with Engineering and Product to establish experiment logging and metric governance.
- Develop frameworks to measure statistical significance and experiment velocity.
Cross-Functional Partnership
- Work closely with Credit Risk, Marketing, Finance, and Customer Success to align goals and interpret how changes in product design affect downstream KPIs.
- Support personalization and segmentation strategies with user clustering, predictive modeling, and funnel segmentation.
Salary Range: $120,000 – $180,000 per year, based on experience and qualifications
ClarityPay is an equal opportunity employer. We do not discriminate based on race, ethnicity, color, ancestry, national origin, religion, sex, sexual orientation, age, disability, veteran, marital status, or any other legally protected status.