Product Director - Marketplace

The role

The marketplace is the beating heart of Docplanner: the two-sided engine that connects 100 million patients a month with doctors across 13 countries. As Product Director, Marketplace, you will own the doctor side end to end — PRM, visibility products, pricing and packaging — and, on the patient side, the experience that matters most: helping every patient find the perfect doctor and book them in seconds.

Your mandate is bold: make Docplanner the place where finding and booking the right doctor is effortless — AI-powered search, smarter matching and a frictionless booking flow that sets the standard for healthcare. You’ll lead a multi-team product organization of product managers, designers and engineers, reporting directly to our CPTO, and partner closely with the engineering director of the marketplace, and the product director who owns the patient app and medical-experience journey.

What you’ll do

• Own the marketplace product strategy — vision, roadmap, outcomes — for the doctor side and the patient search-and-booking funnel of the world’s largest healthcare marketplace.
• Drive the AI-first search and booking experience: smarter matching and recommendations that connect every patient with the perfect doctor — and turn intent into a confirmed booking in seconds.
• Make the marketplace healthier every quarter: smarter demand distribution, fewer zero-booking doctors, lower churn, better conversion at every step of the funnel.
• Scale our visibility products (First Class, Media360) and evolve pricing and packaging to grow ARPU while delivering clear ROI to doctors.
• Lead the core marketplace re-platforming with engineering — modern, scalable foundations for the next decade of growth.
• Build and grow a world-class product team and partner tightly with country leaders, marketing, sales and the Noa AI team to ship outcomes, not features.

Who you are

What you bring

• 3+ years leading product at Lead / Director level (must-have) — you’ve owned multi-team product organizations, not just a single squad.
• Proven track record in consumer / two-sided marketplace products at significant scale (millions of MAU).
• Deep fluency with experimentation, funnel analytics and growth loops; you’re as comfortable in the data as in the design review.
• Experience shipping AI-driven product experiences to production.
• Fluent English; experience with multi-market, multi-brand products is a strong plus.