Original listing text, shown exactly as published by the company.
Responsibilities
Discovery & Product Delivery
- Own the roadmap for your product area within MeridianLink Mortgage, from discovery through delivery and iteration.
- Lead continuous discovery through customer interviews, usage analytics, and collaboration with financial institution partners to identify high-value problems worth solving.
- Write crisp, well-reasoned PRDs and user stories that give engineering teams the clarity they need to build with confidence.
- Drive agile delivery ceremonies and maintain a healthy, well-prioritized backlog aligned to team OKRs.
- Define and monitor product KPIs for your area, using data to inform prioritization and demonstrate business impact.
Cross-Functional Collaboration
- Work closely with fellow PMs on the Mortgage team to ensure coherence across product areas and alignment on platform-level decisions.
- Partner with Engineering, UX, Sales, Customer Success, and Compliance to drive alignment and unblock delivery.
- Serve as the product expert for your domain — representing customer needs internally and translating them into clear requirements.
- Contribute to team-level strategy discussions and help shape the broader Mortgage product roadmap over time.
Innovation & Domain Expertise
- Identify opportunities to incorporate modern capabilities — such as AI/ML-assisted decisioning, intelligent automation, and API extensibility — into your product area.
- Stay current on mortgage lending trends, fintech competitive dynamics, and regulatory developments (CFPB, TILA, ECOA, fair lending) relevant to your domain.
- Champion thoughtful UX and API-first design patterns that keep MeridianLink Mortgage competitive with emerging fintech challengers.
Qualifications
Required
- Bachelor's degree and 2+ years of relevant product management experience.
- Proven track record of owning a product area end-to-end — discovery, definition, delivery, and iteration.
- Experience managing API-integrated software products with multiple stakeholder groups.
- Strong command of agile methodologies and modern product discovery practices (Jobs-to-Be-Done, continuous discovery, etc.).
- Analytical mindset — comfortable using data and product analytics tools to drive decisions and measure outcomes.
- Exceptional written and verbal communication skills; able to simplify complexity and align diverse stakeholders.
- Deep customer empathy — you've invested real time understanding users and translated those insights into shipped improvements.
Strongly Preferred
- Domain experience in mortgage lending, loan origination systems (LOS), or financial institution software.
- Familiarity with API/integration products — you understand developer needs and how platform extensibility creates value.
- Exposure to AI/ML in product contexts — you've thought carefully about where intelligent automation adds genuine value vs. hype.
- Experience working with or selling to banks, credit unions, or other regulated financial institutions.
- Working knowledge of consumer lending regulations (TILA, ECOA, fair lending, CFPB guidance).
