A remote Project Management role at brightwheel. Experience: Minimum of 4 years in operations, program management, or consulting within a high-growth SaaS environment; experience with customer-facing teams…
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Brightwheel is seeking an experienced Program Manager to join the Customer Success Operations team. In this role, you will support a critical function or area in our business by driving results through analyzing root causes, developing aligned solutions, executing a prioritized roadmap of initiatives, and owning initiatives while also managing others to get to the intended outcomes. You have a proven track record of managing the end-to-end customer lifecycle, with a specific focus on driving early-stage activation and long-term retention in a high-volume SMB environment. You excel in designing and implementing streamlined processes from the ground up and are adept at designing effective workflows, AI-enabled processes, and Salesforce (SFDC) automations. You thrive in dynamic settings, capable of both big-picture thinking and detailed execution, with razor sharp prioritization skills to ensure we are focused on the highest impact opportunities at all times. Your passion for improving operational efficiency is matched by your commitment to achieving ambitious goals. You are an outstanding communicator, able to influence stakeholders at all levels and drive results through collaboration and innovation. And of course, you are passionate about Early Childhood Education!
Brightwheel is committed to creating a diverse and inclusive work environment and is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity, gender expression, sexual orientation, national origin, genetics, disability, age, or veteran status.
Protecting Our Applicants: Please be aware of recruiting scams impersonating Brightwheel. All legitimate communications come from @mybrightwheel.com addresses, and we never ask for payment or sensitive personal data as part of our hiring process. If you suspect fraudulent contact, reach out to security@mybrightwheel.com. Thank you for helping us keep our applicant community safe.
brightwheel
Project Management
21 open roles on Sydicom
Brightwheel is a leading software solution for early education programs. It provides childcare centers and preschools with tools to manage operations, billing, and parent communication.
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