Project Operations Manager

What you'll do

• Manage the project lifecycle from start to finish, ensuring that our clients are fully prepared to roll-out Adyen’s solution
• Responsible for managing 5-10 projects at any given time with a project duration ranging from 6 months to 2 years
• Work closely with clients’ project and technical teams as well as third parties such as technical integration partners to ensure a smooth roll-out
• Build relationships with both internal and external stakeholders to ensure effective management and communication of progress to all parties;
• Provide guidance on Adyen’s product and advise on the solution that best fits clients’ business needs
• Deliver client feedback to internal teams to improve our product and services
• Ensure successful project handovers once the rollout has been completed by setting up scalable business as usual and support processes;
• Contribute to internal process improvement initiatives to help our business scale.

Who you are

• 5+ years handing complex Projects or a deep understanding of the Payments infrastructure
• You speak native in Spanish and are fluent in English for business communication.
• Experienced with setting-up complex (ideally technical) projects with multiple stakeholders.
• Client-facing experience, stakeholder management, ability to lead conversations and influence business decisions
• Excellent Project Management skills and the ability to lead and manage detailed, time-sensitive initiatives in a fast-paced environment with minimal supervision
• Able to interface and cooperate seamlessly with a global team, adapting to international time constraints where appropriate.
• Must be willing to travel, both domestically and internationally where required.

Nice to have

• Experience working with a global team, across multiple time zones and cultures
• Experience in payments or financial technology

Our Diversity, Equity and Inclusion Commitments

Our unique approach is a product of our diverse perspectives. This diversity of backgrounds and cultures is essential in helping us maintain our momentum. Our business and technical challenges are unique, and we need as many different voices as possible to join us in solving them - voices like yours. No matter who you are or where you’re from, we welcome you to be your true self at Adyen.

Studies show that women and members of underrepresented communities apply for jobs only if they meet 100% of the qualifications. Does this sound like you? If so, Adyen encourages you to reconsider and apply. We look forward to your application!

What’s next?

Ensuring a smooth and enjoyable candidate experience is critical for us. We aim to get back to you regarding your application within 5 business days. Our interview process tends to take about 4 weeks to complete, but may fluctuate depending on the role. Learn more about our hiring process here. Don’t be afraid to let us know if you need more flexibility.

Adyen is an equal opportunity employer. We do not discriminate based on race, color, ethnicity, ancestry, national origin, religion, sex, gender, gender identity, gender expression, sexual orientation, age, disability, veteran status, genetic information, marital status or any legally protected status.

This role is based out of our Mexico City office. We are an office-first company and value in-person collaboration; we do not offer remote-only roles.