Promoter Coordinator (Supervisor Level)

Responsibilities

• Coordinate and assign promotional staff, as well as design scalable service models for each business partner, to achieve sales goals, achieve effective profitability, prevent fraud, and reduce overdue accounts.
• Monitor and follow up on the strategies defined by managers in the different accounts, negotiating participation in promotions with commercial companies.
• Supervise and support the daily operations of field promotional staff, maintaining field staff records and databases.
• Manage relationships with third-party agencies, establishing operational standards and ensuring compliance, and guiding the deployment of promoters to improve operational efficiency.
• Manage the budget, validating service invoices, processing payment requests, and monitoring expenses associated with the operation of promoters, including calculating field staff incentives.
• Assist in the acquisition, tracking, and delivery of service devices to promoter agencies.
• Implement and measure the results of various initiatives aimed at improving sales volume and quality.
• Monitoring and evaluating the effectiveness of promoters and agencies, and identifying areas for improvement and optimizing results.
• Collaborating with training and fraud prevention teams to educate staff and reduce fraudulent practices at points of sale, ensuring healthy and sustained growth.

Requirements

• Bachelor’s degree in Marketing, Business Administration, or a related field.
• Minimum 2 years of relevant experience in coordinating sales promoters or field force with retail operations and managing third-party agencies is a plus, in the consumer electronics/mobile/telco industry.
• Strong teamwork skills to influence sales productivity through coordinating a team of sales promoters.
• Analytical and innovation skills and flexibility in a changing environment.
• Deep understanding of electronics retail sales and customer behavior.
• Proficient in Microsoft Excel, google suite, CRM systems, and field force management tools.
• Willingness to travel frequently for market visits and audits.