A remote QA role at Sword Health.
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Original listing text, shown exactly as published by the company.
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Ensure AI agents perform consistently before and after going live;
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Monitor performance across different healthcare environments and languages;
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Liaise with the clinical team to create protocols and understand what clinically relevant parameters should be monitored;
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Establish quality standards that work for AI systems, not traditional software;
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When the AI Agent does not follow the defined protocol, trace why it happened;
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Fix the underlying prompt logic and reasoning chains;
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Create new testing methods to prevent similar issues;
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Figure out how to test systems designed to be intelligent and adaptive;
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Build frameworks for testing across infinite healthcare scenarios;
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Define what "good enough" means for AI in healthcare;
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Manage compliance with MDR (Medical Device Regulation) and AI Act requirements for AI systems together with the compliance team;
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Document quality processes and verification and validation procedures for regulatory submissions;
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Help ensure the algorithms perform with the expected accuracy and do not lead to bias;
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Work with compliance teams to achieve and maintain certification of the relevant algorithms;
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Help establish industry standards for AI quality assurance;
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Become one of the few experts in AI healthcare testing methodologies.
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Fluently speak Greek;
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Comfortable speaking and understanding English (doesn't need to be perfect);
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2-6 years of experience in QA, testing, or analytical roles;
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Strong analytical and problem-solving skills;
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Comfortable learning new technologies and methodologies;
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Curious about the evolving AI landscape.
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Familiarity with secure handling of health data (GDPR, HIPAA);
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Experience with medical device regulations (MDR, 21 CFR 820, ISO 13485, IEC62304);
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Experience with AI tools or prompt engineering;
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Background in healthcare, enterprise software, or regulated industries;
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Familiarity with quality metrics and monitoring systems;
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Basic programming or scripting experience.
Sword Health
QA
43 open roles on Sydicom
Sword Health is a digital health company that develops physical therapy programs for musculoskeletal (MSK) conditions, pelvic health, and injury prevention. The company was founded in 2015 in Portugal by Virgílio Bento and Márcio Colunas. Its services include digital physical therapy with artificial intelligence (AI) integrated into the care model. As of 2024, Sword Health operates internationally, with offices in the United States, Ireland, and Portugal. The company has been valued at $3 billion as of its latest funding round.
Source: Wikipedia