Quality Assurance Analyst

Responsibilities

• Review, analyze, and maintain functional and business requirements for Microsoft 365 application development efforts.
• Develop, maintain, and execute test plans, test cases, test scripts, and acceptance criteria for Microsoft 365 solutions.
• Perform functional, integration, regression, and user acceptance testing (UAT) for Power Apps, Power Automate, SharePoint Online, Microsoft Forms, Power BI, and related Microsoft 365 solutions.
• Validate application enhancements, bug fixes, configuration changes, and new functionality prior to production deployment.
• Document, track, and verify software defects through resolution and retesting.
• Coordinate and facilitate user acceptance testing activities with Government stakeholders and end users.
• Ensure developed solutions satisfy documented business requirements and acceptance criteria.
• Maintain requirements traceability throughout the software development lifecycle.
• Create, update, and maintain project documentation, including requirements documents, test documentation, user guides, release notes, and standard operating procedures.
• Participate in Agile ceremonies including backlog refinement, sprint planning, sprint reviews, and release planning activities.
• Review project deliverables for completeness, quality, consistency, and adherence to established standards.
• Track testing progress, quality metrics, risks, issues, and corrective actions.
• Collaborate with developers and technical staff to reproduce issues, validate fixes, and improve overall solution quality.
• Support continuous improvement of quality assurance processes, testing standards, and documentation practices.

Minimum Qualifications

• Minimum five (5) years of experience supporting software quality assurance, application testing, or Microsoft 365 application development in a corporate or government environment.
• Experience performing functional testing, regression testing, integration testing, and user acceptance testing (UAT) of business applications.
• Experience developing test plans, test cases, test scripts, and documenting testing results.
• Experience documenting or validating functional and business requirements.
• Experience supporting Microsoft 365 technologies, including one or more of the following:
• Power Apps
• Power Automate
• SharePoint Online
• Microsoft Forms
• Power BI
• Microsoft Teams
• Dataverse
• Experience using defect tracking, issue management, or work management tools.
• Strong analytical, organizational, and problem-solving skills.
• Excellent written and verbal communication skills.
• Ability to work collaboratively within an Agile software development environment.
• Ability to complete IRS MBI/security onboarding and required federal security training.

Preferred Qualifications

• Experience supporting Microsoft Power Platform or SharePoint Online application development projects.
• Experience coordinating user acceptance testing with business stakeholders.
• Experience creating requirements documentation, test documentation, user guides, and knowledge articles.
• Experience using Azure DevOps, Jira, ServiceNow, Microsoft Planner, or similar project management and work tracking tools.
• Experience supporting Federal Government software development projects.
• Familiarity with Agile software development lifecycle (SDLC), release management, and application lifecycle management (ALM).
• Experience supporting Microsoft Dataverse, Power BI, and Microsoft 365 governance initiatives.
• Experience reviewing deliverables for Section 508 accessibility or documentation compliance.…