A remote QA role at Jet Support Services, Inc..
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Original listing text, shown exactly as published by the company.
Design and implement test plans, test cases, and test scripts for various software products, with concentration on automation and manual testing techniques.
Execute tests, analyze results, and report defects, issues, and errors to the engineering and product teams.
Troubleshoot and debug software products, and provide suggestions and solutions for improvement
Review and validate software requirements, specifications, and documentation, and provide feedback and recommendations
Collaborate with the engineering team to ensure the quality and functionality of the software products throughout the development life cycle
Communicate and coordinate with the product management / product ownership team to understand the product vision, scope, and features, and ensure they are met and aligned with the quality standards and expectations
Shift quality left. Embed testing into the development workflow from the requirements phase. Participate in testability discussions with product and engineering before code is written, ensuring quality is a shared responsibility across the team.
Drive continuous improvement. Analyze defect escape rates, test coverage metrics, and failure patterns to identify systemic weaknesses in the testing process. Implement targeted improvements that measurably reduce defects reaching production.
Build and maintain test scripts, using various tools and frameworks, such as Playwright, batch files, etc.
Benchmark and measure the performance of the site, using various tools and metrics, such as load testing, response time, throughput, etc.
Stay updated with the latest testing tools, technologies, and best practices, and apply them to the testing process
Leverage AI-assisted tools (e.g., GitHub Copilot, Claude, etc.) to generate and maintain test scripts
Bachelor's degree in Computer Science, Engineering, or related field, or equivalent work experience
Proven experience as a QA Engineer, Software Tester, SDET or similar role in the software industry
Experience with any automation tool and frameworks, such as Selenium, Playwright, TestNG, JUnit, Appium, etc.
Experience with various testing methodologies, such as automation, manual, functional, performance, regression, etc.
Knowledge of software development life cycle, agile methodologies, and quality assurance principles and practices
Attention to detail, accuracy, and quality
Ability to work independently as well as in a team
Ability to manage multiple tasks and deadlines
Ability to learn new tools and technologies quickly and effectively
Ability to work closely with Philippine engineers, North American product management and engineering leaders
Excellent analytical, problem-solving, and debugging skills
Excellent communication, collaboration, and documentation skills
Effective verbal and written English communication skills
Curiosity to learn evolving AI tools quickly
Experience using AI (Claude Code in particular) in generating test plans, test cases, automated test scripts and executing tests
Experience building testing agents
Experience working across time zones with distributed engineering teams.
Test automation experience with Playwright
Exposure to AI technologies like LLMs, ML models, etc.
AI-assisted tool adoption. Willingness and ability to use Claude Code and other AI-assisted development tools as a core part of the daily workflow. This is a foundational expectation of the role. Prior experience is valued but not required; a demonstrated aptitude for rapidly learning and applying new tools is essential.
Experience in aviation, MRO, maintenance services, or similarly regulated industries where data accuracy and system reliability are critical.
Knowledge of programming languages, such as Java, Python, C#, etc., and scripting languages, such as SQL, HTML, CSS, etc.
Knowledge of software quality metrics, such as defect density, defect severity, test coverage, etc.
Willingness to work Monday to Friday, with work hours overlapping with Central Time, either 3PM to 12 midnight PH time or 5PM to 2AM PH time depending on the needs of the company…
Jet Support Services, Inc.
QA
19 open roles on Sydicom
Jet Support Services, Inc. (JSSI) is a maintenance support and financial services provider to the aviation industry. The company offers hourly cost maintenance, or Power by the Hour, programs for corporate and private aircraft engines, APUs and airframes. The company's JSSI Parts & Leasing division provides parts, engine and APU leasing support for approximately 10,000 aircraft maintenance events each year. Following the acquisitions of TRAXXALL, SierraTrax and Conklin & de Decker, JSSI also offers aircraft consulting services and software to support aircraft owners and operators with aircraft maintenance tracking, acquisition, financing and operating decisions.
Source: Wikipedia
