Quality Engineer / Inspection Supervisor

Specific Duties / Essential Functions

• Oversee and direct Inspection personnel to ensure parts, assemblies and processes are meeting customer and Armstrong Quality requirements and in support of Production schedules.
• Provide training and guidance on inspection methods and techniques, and track performance of Inspection personnel.
• Lead regulatory compliance activities for UL, CSA, ETL, NSF and Intertek for Armstrong products manufactured in North Tonawanda and Niagara Falls. Includes hosting audits, preparing reports and applications, responding to inquiries and nonconformances, and maintaining databases.
• Participate in maintaining the Quality and Environmental Management Systems (ISO9001 and ISO14001) by preparing and presenting reports and documentation such as Management Reviews and Quality records and contributing to internal and registration audits.
• Participate in improving and maintaining Quality System documents such as Standard Operating Procedures, Work Instructions and Training documentation.
• Contribute to and implement Quality plans by collaborating with Production, Engineering, and Design teams by reviewing and analyzing Engineering specifications and designing inspection protocols.
• Participate in processing Corrective Action plans including short-term actions, root cause analysis, and corrective action implementation.
• Communicate Quality issues with various Armstrong functions including, but not limited to, Customer Service, Purchasing, Engineering, Logistics and Production. This includes communication with other Armstrong sites.
• Communicate Quality issues with customers and suppliers.
• Investigate and analyze inspection and test methodologies. Implement as appropriate.
• Participate in process analysis and improvement activities such as Failure Modes and Effects Analyses (FMEA) and establishing Control Plans.
• Evaluate new products and components through the Production Part Approval Process (PPAP). This includes qualification of components purchased by Armstrong and for products sold to customers.
• Contribute to achieving Quality goals and objectives by establishing and monitoring Quality metrics.

Preferred Qualifications/Education/Experience

• University Degree in Mechanical Engineering or qualified in a relevant technical discipline.
• 5 years of relevant experience in a manufacturing environment.
• 3 years of direct supervisory responsibility.
• Strong knowledge of Quality Management systems
• Creative problem-solving skills and trouble-shooting techniques.
• Working computer knowledge. Proficient in Microsoft Office Suite.
• Experience with ERP systems, Infor LN is preferred.
• Knowledge of Pumps, HVAC, Heat Exchangers, pressure vessels, motors, VFD drives, sensors, and controls is preferred.
• Outstanding presentation and communication skills with customers and suppliers.
• Strong, team-oriented leadership skills with presence and a bias for action.
• This role is not eligible for visa sponsorship.