Original listing text, shown exactly as published by the company.
About the Role
We're looking for a Revenue Analytics Manager to join our Business Data & Intelligence team at a critical inflection point. As Cresta scales, this role exists to build and own the analytical infrastructure that powers our GTM engine — translating data from across Sales, Marketing, and Customer Success into trusted, decision-ready insights. Reporting directly to the Senior Director of Business Data & Intelligence, you'll be a senior individual contributor and emerging team leader — owning a broad portfolio of recurring reporting, building scalable dashboards, and driving automation that multiplies the team's impact. This is the right role for someone who has thrived in a startup environment, is technically strong, business-fluent, and energized by the challenge of bringing order and insight to a fast-moving, high-growth company.
Key Responsibilities
Sales, Marketing & CS Reporting
- Own recurring reporting across Sales, Marketing, and CS: pipeline, win rates, ARR, funnel performance, churn/retention metrics, and usage data
- Build and maintain reporting infrastructure in Looker Studio, BigQuery, and Salesforce
- Ensure reports are accurate, timely, and accessible to the right stakeholders
- Identify trends and surface insights proactively — don't wait to be asked
Dashboard Architecture & Build
- Design and build standard and mid-complexity dashboards for GTM stakeholders
- Collaborate with the Senior Director on architecture for high-visibility exec-facing dashboards
- Establish dashboard standards: naming conventions, refresh cadences, data source documentation
- Maintain a self-service reporting culture — build dashboards people can trust and use without hand-holding
Automation & Operational Efficiency
- Identify and eliminate manual, repetitive processes across the BD&I team and GTM stakeholders
- Build automated workflows in Salesforce, Looker Studio, and adjacent tools
- Document automation logic and maintain operational runbooks for key recurring processes
Stakeholder Support
- Own complex and ambiguous ad hoc requests
- Translate business questions into clear analytical frameworks and communicate findings clearly — in writing, in dashboards, and in live settings
Data Quality & Governance
- Serve as the escalation point for data quality and SFDC issues — investigate root causes and drive resolution
- Establish and enforce data standards across reporting domains you own
- Ensure GTM KPI definitions are consistent and documented
Qualifications
Required
- 5–8 years in data analytics, business intelligence, or GTM/Revenue Operations — with meaningful experience at a startup or high-growth SaaS company
- Demonstrated ability to operate autonomously in an ambiguous, fast-moving environment
- Proven ownership of reporting across at least two GTM functions (Sales, Marketing, or CS)
- Strong proficiency in Looker Studio or comparable BI tool (Tableau, Power BI)
- Hands-on experience with Salesforce — reporting, data model, and CRM operations
- Working SQL with BigQuery or equivalent cloud data warehouse experience
- Strong written and verbal communication — comfortable presenting findings to leadership
- Highly organized, detail-oriented, and able to manage multiple workstreams simultaneously
Nice to have
- Experience building Claude or LLM-powered internal tools or workflows
- Familiarity with Upside, Snowflake, or similar modern data stack tools
- Prior experience in a formal manager or team lead role
- Background in GTM compensation, quota, or territory analytics
- Exposure to board-level or C-suite reporting cycles
- Experience with Salesforce Flows or process automation
