A remote role at Davita.
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Original listing text, shown exactly as published by the company.
Processing patient insurance information through the patient intake process, collecting payment on outstanding patient balances, and resolving credits when overpayments are received from payers and refunds need to be issued.
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Perform duties for revenue operations department related to either medical insurance collections or credits, or setting patient insurance coverage
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Communicate with insurance payers to ensure proper insurance coverage for our patients or to ensure timely and accurate reimbursement for dialysis services rendered at our clinics
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Respond timely and accurately to payer communications
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Collaborate with other revenue operations teams to ensure seamless processes across teams
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Partner with clinics teammates such as Insurance counselors, social workers and facility administrators to ensure timely and accurate insurance information
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Help identify process changes and opportunities for continuous improvements
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Maintain current patient account information at all times
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Maintain confidentiality of all company and patient information in accordance with HIPAA regulations and DaVita policies
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May be asked to work overtime as needed
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Attend team meetings, phone conferences, and training as needed
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Know, understand and follow teammate guidelines, employment policies, and department or company procedures
Experience and required skills
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Excellent critical thinking and problem-solving skills: Every patient account and every insurance payor offers its own set of unique challenges. The ability to think through a situation and carefully identify the best action to take is critical to be successful at this role
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Strong communication and interpersonal skills: The position involves regular communication with insurance payors, as well as relationship building and interaction with other teammates
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Ability to adapt quickly: Our environment can change quickly on a daily basis. Adapting and demonstrating resiliency are key.
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Ownership: Teammates in this position will own a book of business. With some support of their leadership, teammates in this role should demonstrate drive and initiative to work through their queue.
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Creating a Special Place: Understands and embraces the DaVita culture.
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High school diploma or equivalent
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Basic computer skills and proficiency in MS Word, Excel, and Outlook
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Flexible scheduling
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Fun and positive work environment
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Competitive “pay for performance” pay structure
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If a candidate is hired, they will be paid at least the minimum wage according to their geographical jurisdiction and the exemption status for the position.
New York Exempt: New York City and Long Island: $66,300.00/year, Nassau, Suffolk, and Westchester counties: $66,300.00/year, Remainder of New York state: $62,353.20/year New York Non-exempt: New York City and Long Island: $17.00/hour, Nassau, Suffolk, and Westchester counties: $17.00/hour, Remainder of New York state: $16.00/hour
Washington Exempt: $80,168.40/year Washington Non-exempt: Bellingham: $19.13/hour, Burien: $21.63/hour, Everette: $20.77/hour, Unincorporated King County: $20.82/hour, Renton: $21.57/hour, Seattle: $21.30/hour, Tukwila: $21.65/hour, Remainder of Washington state: $17.13/hourFor location-specific minimum wage details, see the following link: DaVita.jobs/WageRates
Compensation for the role will depend on a number of factors, including a candidate’s qualifications, skills, competencies and experience. DaVita offers a competitive total rewards package, which includes a 401k match, healthcare coverage and a broad range of other benefits. Learn more at https://careers.davita.com/benefits
Colorado Residents: Please do not respond to any questions in this initial application that may seek age-identifying information such as age, date of birth, or dates of school attendance or graduation. You may also redact this information from any materials you submit during the application process. You will not be penalized for redacting or removing this information.
Davita
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DaVita Inc. is a leading provider of kidney care services. The company primarily operates kidney dialysis centers and offers related services for patients with chronic kidney disease and end-stage renal disease.
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