Senior Associate, B2B Content

Key Responsibilities

• B2B Content & Communication: Creates engaging and accessible content with excellent copywriting, editing and proofreading skills. Understands how to tailor messaging for different audiences and channels while maintaining a consistent voice.
• A Customer and Commercial-Led Mindset: Understands partner needs, motivations and challenges. Able to identify compelling, commercially-relevant opportunities that drive engagement and action while keeping content simple and easy to understand.
• Campaign Development: Able to develop communication strategies and campaigns that support business objectives, influence behaviour and deliver measurable outcomes.
• Project Management: Manages multiple complex projects simultaneously, coordinating stakeholders across functions and markets while maintaining high standards and delivering at pace.
• Communication & Influence: Listens actively, simplifies complex ideas and communicates clearly with a broad range of stakeholders. Builds strong relationships and confidently presents recommendations and updates.
• Problem Solving & Strategic Thinking: Uses data, insight and business context to identify opportunities, anticipate risks and recommend solution. Understands how content contributes to broader commercial objectives.
• Continuous Improvement: Regularly evaluates content performance, identifies opportunities for optimisation, and shares learnings that improve team processes, content quality and campaign effectiveness.
• Team Development & Collaboration: A collaborative team player who actively supports colleagues, shares expertise and contributes to a strong content community across Deliveroo.

Preferred Experience

• Experience creating B2B content, communications or marketing campaigns.
• Strong copywriting, editing and content design skills.
• Experience developing content that supports customer retention, engagement or growth.
• Experience working with multiple stakeholder groups, including commercial teams and subject matter experts.
• Comfortable using data and insights to inform content decisions and measure impact.