A remote role at Perk. Delivering a seamless, proactive, and anticipatory experience for Executive and VIP travellers
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Original listing text, shown exactly as published by the company.
We are seeking outstanding Executive / VIP Business Travel Consultants to deliver an elite, seven-star service experience to senior leaders, executives, and high-value corporate clients. This role is designed for someone who understands that Executive Travel is not transactional it is highly personalised, time-critical, and relationship-driven.
The ideal candidate brings a strong background in hospitality, premium travel, or luxury customer service, paired with a solid understanding of contact centre operations where productivity, efficiency, and CSAT must coexist. You will be comfortable operating at pace, managing complex itineraries, and making confident decisions on behalf of discerning clients.
You will have strong GDS experience though we are able to provide full cross platform training for candidates who have experience in Amadeus, Sabre or another GDS.
This role is offered as a 2-year fixed-term contract and will be fully remote, providing flexibility whilst still part of a collaborative team.
What We’re Looking For
Personal Attributes
To note - the work schedule for this role is currently between 8am-8pm Monday-Friday with a rotational weekend shift.
Interview Process
Talent Acquisition Interview - 30mins Virtual
Hiring Manager interview - 90 min Virtual or IRL depending on your location
Values interview - 30mins virtual
AI at Perk
AI is embedded in how we work across every function. The tools you'll use day-to-day are AI-enabled so you can move faster and spend more time on the work that matters. In practice, that means using AI to research and prioritise accounts, draft and refine outreach, handle customer interactions more effectively, synthesise information, and cut through shadow work - the invisible tasks that pull people away from the work only they can do - so you can focus on relationships and outcomes.
We don't expect you to be an AI expert, but we do expect you to be curious and intentional about it. The bar is judgment: knowing when AI makes your work better, when to verify what it produces, and when to rely on your own expertise instead.
We'll ask about how you use AI in your interviews, not to test tool knowledge, but to understand how you think about it. That reflects how we work every day.
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