A remote Engineering Leadership role at Empower.
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Original listing text, shown exactly as published by the company.
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Define and own the enterprise decisioning charter, objectives, operating model, guardrails, and KPI trees aligned to strategic business outcomes, including prospect and existing client fatigue, fairness, and privacy.
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Establish and govern the enterprise roadmap for the decision engine, including prioritization of next-best-action and lead-routing initiatives in partnership with Sales, Marketing, Product, Technology, and Client Services.
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Balance delivery commitments, technical constraints, and strategic trade-offs while communicating timing, dependencies, and risks to executive stakeholders.
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Maintain end-to-end accountability for the architecture, build, performance, governance, and lifecycle management of a real-time decision engine powering next-best-action decisions and decision sequences at scale.
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Direct teams responsible for translating enterprise goals, such as sales growth, engagement, and retention, into eligibility schemas, fatigue and frequency limits, fairness constraints, reward functions, and constrained optimization approaches.
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Oversee the design and deployment of decision policies, optimization frameworks, and sequencing logic that deliver the best action or action sequence for each prospect or existing client.
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Establish standards for experimentation, rollout, and risk management, incorporating canaries, bandit approaches, A/B testing, and statistically sound ship, iterate, and stop decisions.
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Partner with personalization, experimentation, and analytics leaders to co-own experimentation strategy, learning agendas, and measurement frameworks.
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Lead cross-functional technology delivery by setting requirements and direction for real-time decision APIs, integrations, rules engines, data models, and logging frameworks.
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Ensure enterprise standards for versioning, audit trails, rollback and disaster recovery plans, incident response, and service-level agreements.
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Maintain canonical decision metrics, fairness and eligibility checks, transparent decision logs, and audit-ready documentation to support reporting, regulatory review, and internal governance.
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Build, lead, and develop a team of Decision Science and Technical Product Management leaders; set expectations, coach performance, and grow enterprise decisioning capabilities.
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Bachelor’s degree in Computer Science, Engineering, Business, or a related field.
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9+ years of experience in decision science, applied data science, optimization, or equivalent fields.
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3+ years of experience leading managers or senior practitioners in a people management capacity.
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Proven leadership in the design, delivery, and governance of enterprise-scale, real-time decisioning and decision policy systems.
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Deep expertise in optimization and experimentation techniques, including uplift modeling, bandits, experimental design, generalized linear models, allocation models, and related approaches.
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Strong proficiency in SQL and Python, with the ability to guide technical standards and review work at scale.
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Experience directing teams that build or integrate real-time, API-driven decisioning platforms.
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Strong business and financial acumen, with demonstrated executive communication skills and the ability to influence senior leaders.
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Strategic thinking skills, with the ability to balance near-term delivery with long-term platform and capability vision.
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Demonstrated success shipping and operating decision or rules engines in production, including integration with feature stores and model registries.
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Experience overseeing experimental design and measurement practices across teams.
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Strong intuition for end-customer needs and behaviors, and the ability to translate insights into scalable decision strategies.
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Demonstrated ability to navigate complex, matrixed organizations to drive enterprise priorities.
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Working curiosity and applied understanding of emerging artificial intelligence capabilities and their impact on decisioning, optimization, and governance.
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MBA or advanced degree.
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Empower
Engineering Leadership
54 open roles on Sydicom
Empower is a prominent financial services company. They provide retirement planning, investment management, and financial advice services to individuals and institutions.
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