A remote role at Cincinnati Children’s.
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Original listing text, shown exactly as published by the company.
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Design, configure, and develop ServiceNow solutions using platform best practices and development standards (e.g., ITSM workflows/flow designer, incident, service portal/catalog, CMDB, ITAM/HAM, SPM, FSM, HCLS, CSM).
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Own technical delivery end-to-end: requirements refinement, technical design, configuration/scripting, testing, deployment support, and post-release stabilization.
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Build maintainable automation using platform features (e.g., workflows, catalog, portal experiences) to reduce manual effort and improve consistency.
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Design and implement integrations between ServiceNow and external systems using APIs and integration patterns.
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Troubleshoot complex platform issues, and implement corrective fixes to improve reliability and performance.
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Participate in platform upgrades and release activities
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3+ years of hands-on ServiceNow experience in an enterprise environment, including configuration and development across core ITSM capabilities (Incident, Problem, Change, Request) and operational modules (Major Incident, Service Portal/Catalog)
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Experience working with platform operations practices (platform health, upgrades, operational reporting).
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Supporting CMDB and HAM
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Cincinnati Children’s
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15 open roles on Sydicom
Cincinnati Children's is a leading pediatric academic medical center. It provides comprehensive medical care for children and conducts research focused on improving child health.
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