Original listing text, shown exactly as published by the company.
Responsibilities
In this role, you’ll
- Strategic Business Partnership: Act as an autonomous finance partner to R&D, Product, and Engineering leadership. Lead cross-functional conversations to determine whether infrastructure cost surges are driven by healthy customer volume growth or inefficient engineering configurations.
- Cross-Functional Collaboration: Partner seamlessly across Accounting, Engineering, FP&A, and FinOps teams to ensure accurate COGS/OpEx accounting classifications and product-line allocation of cloud costs, while driving upstream process automation and data integrity.
- Dynamic Financial Forecasting: Lead the monthly and quarterly forecasting process for R&D hosting infrastructure. Build dynamic models capable of managing complex, non-linear cloud billings from major providers and LLM partners.
- Operational Variance Analysis: Conduct deep-dive variance analyses and link financial outcomes directly to usage changes driven by product/market dynamics, translating technical platform adjustments into clear financial impacts.
- Cost-Containment Optimization: Proactively identify engineering cost-containment opportunities and partner with product managers to design and track cloud cost-efficiency strategies while maintaining platform performance.
- Financial Modeling: Lead strategic projects, analysis, deepdives to drive ROI opportunities and costs reductions. Build flexible financial models to support scenario planning, product expansions (, and support data-driven investment trade-offs.
- Infrastructure Metrics Tracking: Track and analyze vendor spend patterns, cloud capacity utilization, and budget consumption across core R&D functions.
- Strategic Communication: Communicate complex financial analyses and technical cloud cost structures in clear, actionable ways to non-financial audiences and engineering stakeholders.
Qualifications
Twilio values diverse experiences from all kinds of industries, and we encourage everyone who meets the required qualifications to apply. If your career is just starting or hasn't followed a traditional path, don't let that stop you from considering Twilio. We are always looking for people who will bring something new to the table!
*Required
- Experience: 5+ years of finance experience in progressive FP&A, operational finance or strategic corporate finance roles.
- Analytical Problem-Solving: Detail-oriented mindset with strong analytical, problem-solving, and deep-dive capabilities to thoroughly investigate complex technical issues and evaluate massive cloud data footprints.
- Financial Modeling: Expertise in leveraging Excel/Google Sheets to construct multi-variable, driver-based models, specifically for completing complex unit economics and cloud infrastructure spend analysis.
- Ambiguity & Autonomy: Proven ability to operate independently and thrive within highly ambiguous environments, moving beyond basic data pulling to drive strategic engineering conversations.
- Communication: Excellent communication and interpersonal skills, with a proven ability to translate complex cloud architecture variances to non-financial product stakeholders.
- Process Simplification & Automation: Demonstrated ability to drive simplification and automation of financial and business processes, modeling and reporting.
Desired
- Education: Bachelor's degree in Finance, Business, Economics, Computer Science, or a related operational field.
- Industry Frameworks: Direct experience managing cloud infrastructure/hosting spend within a high-growth Technology, Software-as-a-Service (SaaS), or Cloud environment.
- Systems & Visibility Tools: Familiarity with enterprise planning applications (Anaplan), ERP systems (Oracle), or specialized cloud cost optimization tools.
- Gen AI Proficiency: Demonstrated ability to use Gen AI tools to drive simplification and automation.
Location
This role will be remote, but is not eligible to be hired in CA, CT, NJ, NY, PA, WA.
Travel
We prioritize connection and opportunities to build relationships with our customers and each other. For this role, you may be required to travel occasionally to participate in project or team in-person meetings.
